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ForTec Medical, Inc. · 3 hours ago

Sales Operations Coordinator

Hudson, OH

Full-time

Onsite

New Grad, Entry Level

0+ years exp

ForTec Medical, Inc. is an industry leader dedicated to improving patient health through innovative surgical technologies. They are seeking a Sales Operations Coordinator who will support the sales team by managing pricing schedules, assisting with business proposals, and ensuring accurate documentation in internal systems.

Health CareMedical DevicePharmaceutical

Responsibilities

Review and resolve pricing errors and issues on completed cases

Create, update, and maintain customer pricing schedules per contract parameters

Ensure internal systems accurately reflect current pricing strategies and work to resolve issues in a timely manner

Assist the sales team with constructing new business proposals with quotes and contracts

Utilize the contract/quote template and keep these tools updated and current

Utilize CRM to assist the sales team in curating customer information

Help to identify duplicate and inaccurate data in CRM and proprietary internal systems, working with IT to rectify issues

Ensure all customer contracts are accurately documented in CRM

Review customer inquiries and requests, communicating with appropriate departments/individuals effectively and in a timely manner

Assist the field technicians with case and pricing, the finance department with billing questions, and customer care on an as-needed basis

Qualification

Microsoft ExcelCRM (Microsoft Dynamics)Sales experienceOrganizational skillsMultitaskingTelephone skillsVerbal communicationWritten communicationPresentation skills

Required

High school diploma or equivalent

0 - 2 years of sales experience

Knowledge of accessing and using the Internet

Advanced computer skills in Microsoft Outlook and Excel

Excellent verbal, organizational, written, multitasking, and presentation skills

Sales and goal-oriented

Telephone skills, direct communication with sales reps and customers to obtain information

Be polite, be understanding, and gather information with probing questions in a professional demeanor

Preferred

Associates' or Bachelor's degree in business

CRM (Microsoft Dynamics) knowledge

Benefits

Paid Time Off: Company-paid holidays, a floating holiday, and generous paid time off.

Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, and accidental injury insurance, and a Health and Wellness Program.

Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources.

Extras That Matter: Free Teladoc account, employee assistance programs, employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities.