Hub Group ยท 2 hours ago
Equipment Repair Specialist
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. The Equipment Repair Specialist acts as a point of contact for maintenance and repair events, ensuring compliance with vendor standards while minimizing downtime and costs.
Responsibilities
Promptly and cost-effectively request repairs for roadside breakdowns and idle equipment across the HUB network using both phone and computer applications
Efficiently communicate with drivers, account managers, and operations support to gather the required information for arranging the right vendor(s) to carry out repairs
Ensure prompt follow-up with vendors to obtain estimated time of arrivals (ETAs) and roll times. Record all necessary details in the relevant application and make sure that the equipment statuses are accurately and swiftly communicated to the essential participants
Keep track of the status of repairs and bring any problems that can not be resolved to the attention of management
When possible, identify cause of failure to determine responsibility party for possible re-bill opportunities to customers or outside motor carriers
Identify and escalate recurring issues to management that could lead to cost reduction opportunities
Execute repair procedures following Commercial Agreements, FMCSA guidelines, and Hub policy
Provide direction and repair instructions to HGT shops, outside shops, and road service vendors to minimize equipment and driver downtime
Oversee and authorize repairs conducted by external vendors
Using Maintenance application (TMT) create repair orders, divide sections into categories according to the system platform, and include relevant line items that correspond to the repair work requested to either internal or external shops. Update the status of repair orders between open (indicating work in progress), complete (indicating job finished), and closed (indicating the invoice is attached to the work order and the repair order matches the invoice) for maintenance records and payment process purposes
Complete or assist with miscellaneous projects as assigned
Duties, responsibilities and activities may be assigned or changed from time to time
Qualification
Required
Excellent analytical, organizational, problem solving and interpersonal skills, with the ability to multi-task in a fast-paced environment
Proficient in web-based applications and with Microsoft Office products; emphasis on Excel and Outlook
Capable of initiating tasks independently and communicating and interacting effectively with all levels of staff, customers, and vendors, while being able to work with minimal supervision
The ideal candidate for this position possesses excellent interpersonal abilities, problem-solving skills, and effective communication skills when dealing with internal and external customers, as well as vendors, with a focus on providing exceptional customer service
Preferred
Fleet Maintenance experience is preferred but not required
Customer service or call center experience is a plus
May require flexible schedules, including nights and weekends occasionally
Benefits
Medical
Dental
Vision
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Life & AD&D Insurance
Disability
Paid Time Off
Paid Holidays
Company
Hub Group
They understand the impact transportation has on ecological sustainability, which is why they invest in and offer a greener alternative.
H1B Sponsorship
Hub Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (11)
2023 (10)
2022 (15)
2021 (7)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-03-13IPO
Leadership Team
Recent News
2025-12-16
Hub Group, Inc.
2025-10-31
2025-10-31
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