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Capital One · 3 hours ago

Content Designer, Product Design

New York, NY

Full-time

Onsite

Entry, Mid Level

$109K/yr - $124K/yr

2+ years exp

Capital One is a company focused on creating memorable and meaningful product experiences. They are seeking a content designer to join their Experience Design team, where the role involves crafting compelling digital content experiences while collaborating with cross-functional partners.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Leverage strong writing and understanding of user experience design skills to craft compelling, accurate and accessible digital content experiences; use appropriate tools, platforms, frameworks and design systems to create artifacts that may include content audits, taxonomy and terminology lists, content guidelines and patterns, content governance models and microcopy for websites, user interfaces, emails, push notifications and chatbot responses that support end-to-end user flows

Use data, research insights and creative problem-solving to support customer-centered design decisions across projects

Understand your product, processes and partner goals to recognize and bridge gaps between customer-centered solutions and business needs

Work with your team and partners to gather feedback, understand the tech and data capabilities and emerging technologies in order to inform your work and navigate technical limitations

Build relationships with cross-functional partners and continuously identify opportunities to collaborate, incorporating diverse perspectives to elevate project work and build trust

Present work to diverse audiences using a human-centered approach, incorporating meaningful evidence and effectively articulating decisions