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JDA TSG · 4 hours ago

Tax Expert EA / CPA REMOTE ( Remote )

United States

Part-time

Remote

Entry, Mid Level

$35/hr - $37/hr

2+ years exp

JDA TSG is a company focused on solving complex business problems through innovative services. They are seeking Seasonal Tax Preparers who are credentialed as Enrolled Agents (EA), CPAs, or attorneys to provide customer support and tax preparation services remotely. The role involves assisting clients with their tax returns and ensuring high customer satisfaction through effective communication and problem-solving.

ConsultingInformation Technology

No H1B

Responsibilities

Provide superior customer support via video, phone, and chat, helping customers with their tax returns

Create an excellent customer experience using your expertise in tax preparation and technical ability

Resolve customer problems in a friendly and timely manner to ensure high customer satisfaction

Carefully document all customer interactions

Qualification

Enrolled Agent (EA)CPATax PreparationProfessional Tax SoftwareMicrosoft 365Customer SupportTechnical Skills

Required

Actively credentialed, U.S.-based Enrolled Agent (EA), CPA, or practicing attorney with an active PTIN

2+ years of professional experience preparing and filing individual (1040) returns using professional tax preparation software in a professional/retail setting

Strong technical skills and ability to navigate computer systems and software, including professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc

A dedicated workspace with a hard-wired Ethernet connection and personal computer for administrative responsibilities