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Capital One · 10 hours ago

Principal Associate, Product Design - Design Systems

Richmond, VA

Full-time

Onsite

Senior Level, Lead/Staff

$116K/yr - $159K/yr

3+ years exp

Capital One is building a leading information-based technology company focused on helping customers succeed. They are seeking a Product Designer to join their Card Servicing Experience design team, responsible for creating innovative solutions and overseeing the design system for their agent platform.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Leverage deep expertise in product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes

Apply a deep understanding of Figma's advanced design system features to:

Expertly build and maintain robust, scalable components with nested instances, variants, text-properties, booleans, and interactive components

Document component tech specs and usage guidelines like dos, don’ts, accessibility guidance and usage examples

Create responsive components and documentation via auto layout, constraints, and interactive connections

Effectively apply atomic design methodology to ensure proper level of inheritance throughout our design system

Efficiently organize and publish new versions of our design library and suite of documentation via branching controls with a risk-adverse mindset

Provide a single source of design truth by managing access and ensure version control

Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback

Understand and apply business and customer strategy, facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes

Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations

Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment

Collaborate with designers across various teams to validate new components and evolve existing ones

Partner, mentor and teach other designers who contribute to the design system

Partner with Product Owners to prioritize roadmaps

Collaborate with our Tech team to ensure the Design and Tech libraries are in-sync

Perform Quality Assurance (QA) on the technical build of design system components and documentation

Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions

Through governance, provide action-oriented guidance and approval for teams leveraging our design system

Share important announcements to the community regarding our design system and processes