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Capital One · 10 hours ago

Principal Associate, Business & Technology Process Management - Enterprise Services Risk

New York, NY

Full-time

Onsite

Mid, Senior Level

$128K/yr - $146K/yr

3+ years exp

Capital One is expanding its Enterprise Services Risk organization, seeking innovative and collaborative professionals. As a Principal Associate, you will work with business partners to identify and develop risk mitigation solutions while supporting process assessments across various functional areas.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Support PRO in advising business partners on risk, building subject matter knowledge and critical thinking to contribute to process improvements and risk reductions for Enterprise Services lines of business

Research novel trends in an ever-changing regulatory environment, as well as internal process changes, to improve existing risks and identify emerging risks

Support the PRO team in educating stakeholders on how to apply risk management principles in accordance with Enterprise frameworks and standards

Research new and emerging areas of risk and the dynamic regulatory environment to understand impacts on process areas

Support project and program delivery, draft deliverables in fast paced environment, and work across multiple workstreams

Prioritize simultaneous projects and assessments, manage task deadlines, keep project team members informed, and proactively escalate issues

Participate in risk and other management forums and contribute to continuous improvement of risk and program management practices

Support internal initiatives to drive efficiency and process improvements within and across teams

Qualification

Risk managementProcess managementProject managementInformation security analysisControls developmentAWS cloudCritical thinkingCommunication skillsRelationship buildingProblem-solving skills

Required

High School Diploma, GED or equivalent certification

At least 3 years of experience in process management, risk management, project management or a combination of these

At least 3 years of experience supporting, partnering, and interacting with business clients

Preferred

Bachelor's Degree or military experience

At least 4 years of experience in risk management or technology risk management

At least 5 years of experience in project, program, or portfolio management

At least 1 year of Financial Services industry experience

Experience with analysis of information security or technology threats and risks

Background in the financial services industry, including familiarity with regulatory practices; governance, risk, and compliance; information and network security, AWS cloud; machine learning and artificial intelligence; data management; third party and contingent workforce; incident response

Process development, documentation, or improvement experience

Experience in controls development, controls management, and reporting activities

Holds one or more of the following certifications: any security, technology, risk, project management, and/or audit certifications (e.g., CompTIA Security+, CompTIA Tech+, CompTIA Network+, CompTIA A+, CompTIA Project+, Systems Security Certified Practitioner (SSCP), Certified Associate in Project Management (CAPM), ISACA Certified in Risk and Information Systems Control (CRISC), ISACA IT Audit Fundamentals Certificate, technology vendor certifications (e.g., AWS, Microsoft, Google))

Ability to communicate and consider stakeholder needs at all levels of the organization

Ability to navigate a complex, dynamic organization and prioritize deliverables in an multi-national, expanding business environment

Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines

Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver

Ability to execute tasks in a prioritized manner and coordinate with cross-functional teams