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Capital One · 4 hours ago

Manager, Product Design - Design Systems

Richmond, VA

Full-time

Onsite

Senior Level

$144K/yr - $164K/yr

6+ years exp

Capital One is a leading information-based technology company focused on helping customers succeed in banking. They are seeking a Product Designer to join their Card Servicing Experience design team, responsible for creating innovative solutions and overseeing the design system for their agent platform.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Demonstrate a high degree of skill in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, inform the use of appropriate tools, platforms, frameworks and design systems and creates artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes

Apply a deep understanding of Figma's advanced design system features to:

Expertly build and maintain robust, scalable components with nested instances, variants, text-properties, booleans, and interactive components

Document component tech specs and usage guidelines like dos, don’ts, accessibility guidance and usage examples

Create responsive components and documentation via auto layout, constraints, and interactive connections

Effectively apply atomic design methodology to ensure proper level of inheritance throughout our design system

Efficiently organize and publish new versions of our design library and suite of documentation via branching controls with a risk-adverse mindset

Provide a single source of design truth by managing access and ensure version control

Lead design projects, directing and delegating work for more junior team members and building strong partnerships with cross functional stakeholders while also mentoring and helping to mature the overall product design practice at Capital One

Be a strategic partner to other design system teams across the enterprise to ensure cohesion

Effectively navigate the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints, while ensuring the team focuses on customer-centered solutions and inclusive design

Demonstrate proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for your team, partners and stakeholders

Demonstrate a solid understanding of tech, data capabilities and emerging technologies and use this knowledge to inform your work and help your cross-functional team move faster and navigate technical limitations in service of the impactful solutions

Leverage a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions, incorporating cross-functional perspectives to bridge gaps in information and drive product strategy

Facilitate workshops and collaborate with designers across various teams to validate new components and evolve existing ones

Partner, mentor and teach other designers who contribute to the design system

Partner with Product Owners to prioritize roadmaps

Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions

Facilitate onboarding for new teams leveraging our design system

Through governance, provide action-oriented guidance and approval for teams leveraging our design system

Share important announcements to the community regarding our design system and processes