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CGI · 7 hours ago

ServiceNow Developer

Baltimore, MD

Full-time

Onsite

Mid, Senior Level

$78K/yr - $154K/yr

5+ years exp

CGI Federal is seeking a ServiceNow Developer to analyze customer requirements and develop a solution architecture that maximizes automation and provides operational reporting. The role involves providing development support for ServiceNow projects, collaborating with the team on architecture design, and leading the development of solution artifacts.

AnalyticsApplication Performance ManagementBusiness IntelligenceConsultingCyber SecurityFinanceInformation TechnologyTechnical Support

No H1B

U.S. Citizen Only

Responsibilities

Provide development support for ServiceNow projects and enhancements

Develop process workflows and automation strategies

Collaborate with the team in architecture design development and reviews

Lead the development of solution artifacts, such as road maps, optimization of operations, architecture and/or block diagrams with a view outside of User Story requirements

Support growth-related activities, including prototypes, and oral presentations. Team members are also expected to uphold and maintain appropriate certifications for their practice expertise

Qualification

ServiceNow developmentSystem architectureTechnical leadershipServiceNow certificationsWeb developmentRESTSOAPAgile certificationITILv4 FoundationsCommunication skills

Required

Bachelor's and 3 years of experience, Master's and 1 year of experience or 7+ in lieu of a degree

5+ years of experience as ServiceNow developer

3+ years of experience with technical discussions and reviews

Experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies

Excellent understanding of system architecture, design principles, and impacts

Experience supporting IT related data integrity (CMDB, HAM, SAM etc.)

Excellent technical leadership skills and initiative to take on additional responsibilities

Excellent written and oral communication skills to deliver technical solutions simply and succinctly

Experience with the US Federal Government

Must be able to obtain and maintain a Public Trust. Contract requirement

3+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR

3+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)

2+ years of technical leadership experience driving change/solutions