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Capital One · 5 hours ago

Senior Associate, Learning and Development (Business Cards & Payments) - Remote

United States

Full-time

Remote

Mid, Senior Level

$78K/yr - $90K/yr

2+ years exp

Capital One is a company that values excellence and innovation in their Business Cards & Payments group. They are seeking a Senior Learning Associate to assist the field sales teams by creating engaging and effective training content that enhances learning and performance within the organization.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Design and develop visually engaging training for various learning programs, ensuring content is clear, concise, and aligned with learning objectives

Utilize instructional design, adult learning methodologies, and best practices to create interactive and engaging learning experiences

Analyze learning needs through gap analysis and partner with subject matter experts to develop solutions that are both effective and innovative

Apply knowledge of multimedia design and eLearning authoring tools to produce graphics, animations, videos, and interactive elements

Collaborate with L&D team members to integrate digital learning solutions into broader training programs

Manage multiple projects with varying complexities and timelines simultaneously, ensuring quality and timely delivery

Continuously evaluate the effectiveness of learning content through assessments, surveys, and feedback, and make data-driven improvements

Keep abreast of the latest eLearning trends, tools, and technologies by fostering a mindset of growth and innovation

Include, empower and inspire the sales team through strong critical thinking skills

Responsible for developing and facilitating content, including (but not limited to) measurable learning

Qualification

Instructional DesignELearning ToolsFacilitation SkillsDigital Education TechnologyProject ManagementCommunication SkillsCollaboration SkillsProblem SolvingCritical Thinking