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Capital One · 9 hours ago

Principal Associate, Internal Executive Communications- Financial Services

Plano, TX

Full-time

Onsite

Senior Level, Lead/Staff

$93K/yr - $107K/yr

5+ years exp

Capital One is a fast-growing organization and one of the top brands in the United States, seeking an influential communicator for their Financial Services team. The role involves developing internal communications strategies for senior leaders, drafting high-quality content for executives, and enhancing engagement through various channels.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Lead internal communications strategy development for senior leaders, drafting blogs, email updates, organizational changes and associate engagement messaging, among other initiatives

Lead communication efforts for internal divisional events, including Town Halls and strategy meetings

Draft talking points and prep documents for executive-level internal events

Contribute to social media channels (primarily LinkedIn) in alignment to thought leadership strategy and objectives

Contribute to internal storytelling strategy and initiatives

Partner cross-functionally on key initiatives with the ability to manage high-visibility projects, gather input from a variety of stakeholders, and drive results

Openly and actively contribute as a member of the Financial Services Communications team and Thought Leadership pod, identifying key opportunities and taking the lead on developing solutions that address both internal and external needs

Highly effective communications skills with outstanding writing abilities, including the ability to ghostwrite content in the style and voice of leaders

Qualification

Internal communications strategyExecutive communicationsGhostwritingCorporate communicationsPublic relationsSocial media managementAnalytical problem-solvingDeadline drivenDetail orientedStorytellingTeam player

Required

Bachelor's Degree or Military Experience

At least 5 years of experience in corporate communications, internal communications, public relations, journalism, marketing, social media management or writing

At least 2 years of experience in communication strategy development for executive leaders

Highly effective communications skills with outstanding writing abilities, including the ability to ghostwrite content in the style and voice of leaders

Detail oriented: Holds a high bar for written content and an eagle-eye for formatting/editing

Storyteller: Simplify the complex and compel our audience to act

Writing Chameleon: Ability to take the tone, brand and voice of various leaders and channels

Customer-obsessed: Ability to deeply understand customer needs and business context, and uncover creative solutions to help achieve their goals

Analytical problem-solver: Uses data and storytelling to influence decisions and deliver actionable recommendations that solve current engagement & communication opportunities

Results oriented: Focuses on driving impact in both the short- and long-term, and is able to drive and execute an agenda end-to-end from conception through to delivery

Strategic partner: Helps shape strategy and initiatives, ensures successful measurement of campaigns by aligning on metrics and measuring results

Team player: Helps us achieve more than the sum of our parts by collaborating effectively with others and encouraging an inclusive culture with diverse teammates

Deadline driven: Ability to adhere to and set deadlines, and deliver quality work within them