Horizon Realty Advisors ยท 6 hours ago
Account Manager
Horizon Realty Advisors is a fast-growing property management company that owns and operates over 50 apartment communities nationwide. They are seeking a full-time Account Manager to manage leasing, marketing, and collection efforts for an apartment community, ensuring excellent resident relations and compliance with regulations.
Real Estate
Responsibilities
Maintain positive resident relations through superior service
Participate in the daily operations of the property
Collect all rent, post rent, take action on delinquent rent
Performs weekly, monthly, and quarterly audits of scheduled billing, insurance participants, resident account ledgers, other income charges, etc. in accordance with HRA standards
Ensure property is complaint with OSHA standards
Work with marketing team to execute and create a marketing plan
Assist with leasing activities and lease execution
Consults with prospective residents. Conducts phone, online, and tour sales with prospective and current residents
Research property, market, and university demographics. Has a thorough understanding of the property's target demographic and uses knowledge/strategies to reach the property's desired audience with all digital marketing efforts
Performs weekly, monthly, and quarterly lease file audits as needed to ensure scheduled billing, concessions, and all applicable paperwork is correct and ready for move-in day for all prospective residents and renewals
Participate in resident retention events and endeavors
Assist in Maintenance follow ups
Develops a Marketing Plan with the Property Manager and Corporate Team
Assists with turn walks prior to move-ins, as well as any other turn-related duties as directed
Thorough knowledge of office applications and company policies
Qualification
Required
Maintain positive resident relations through superior service
Participate in the daily operations of the property
Collect all rent, post rent, take action on delinquent rent
Performs weekly, monthly, and quarterly audits of scheduled billing, insurance participants, resident account ledgers, other income charges, etc. in accordance with HRA standards
Ensure property is compliant with OSHA standards
Work with marketing team to execute and create a marketing plan
Assist with leasing activities and lease execution
Consults with prospective residents. Conducts phone, online, and tour sales with prospective and current residents
Research property, market, and university demographics. Has a thorough understanding of the property's target demographic and uses knowledge/strategies to reach the property's desired audience with all digital marketing efforts
Performs weekly, monthly, and quarterly lease file audits as needed to ensure scheduled billing, concessions, and all applicable paperwork is correct and ready for move-in day for all prospective residents and renewals
Participate in resident retention events and endeavors
Assist in Maintenance follow ups
Develops a Marketing Plan with the Property Manager and Corporate Team
Assists with turn walks prior to move-ins, as well as any other turn-related duties as directed
Thorough knowledge of office applications and company policies
Benefits
Health, dental, and vision insurance
Life insurance
Disability insurance
401k
Paid time off
Paid holidays
Flexible spending account
HSA
Rental housing discount of 20% available if living on site.