Senior Print specialist / Account Manager jobs in United States
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AlphaGraphics · 1 day ago

Senior Print specialist / Account Manager

positionWalnut Creek, CA
timeFull-time
remoteOnsite
senioritySenior Level

AlphaGraphics is a custom print solutions company committed to helping clients achieve their marketing goals. As a Senior Print Specialist / Account Manager, you will manage the entire customer journey for marketing projects, ensuring smooth execution from initial quote to final delivery while upholding quality standards.

Communications InfrastructureEmail MarketingGraphic DesignMarketingPrintingProduct Design
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H1B Sponsor Likelynote

Responsibilities

Conducting thorough requirement analysis to ensure accurate understanding of project needs
Creating detailed estimates and following up with customers in a timely manner
Converting estimates into invoices and ensuring a smooth handoff to design and production teams
Collaborating with the production team to ensure the job is completed on time, maintaining the highest standards of quality throughout the process
Upholding AlphaGraphics’ quality control standards at every stage to deliver outstanding results to our clients
Assists customers with completing large and small print jobs, including estimating, invoicing and payment processing
Helps customers via email, phone calls and face to face or via online interactions
Captures customer’s specifics using 'Job Analysis' questions
Reviews customer’s proofs, manages the proofing process, and calls customers when jobs are ready for pick up
Creates job estimates/orders/invoices using MIS/CRM tools
Maintains current pricing strategies and customer billing procedures
Follows up and manages Inbound Leads

Qualification

Print Industry experiencePrint productsMIS systems knowledgeAnalytical skillsVerbal skillsProfessional appearanceWriting skillsOrganizational skillsTime-management skills

Required

Print Industry experience and knowns what it taken to print a job - BW, Color and Press , Cut sheet or wide format, we have it
Has a thorough knowledge of Print products and services, production processes, capabilities, and pricing
Experience working in print industry in a consultative role or account management role
Possesses a solid knowledge of MIS systems and order entry processes
Strong analytical skills (break projects into steps or sets)
Excellent writing and verbal skills
Professional appearance and decorum
Strong organizational and time-management skills
Onsite position M-F. Regular 40 hours. in Walnut Creek, CA

Benefits

Competitive salary
Paid time off
Training & development

Company

AlphaGraphics

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AlphaGraphics is a print and marketing solutions company that offers signs, offset printing, and mailing services.
dateFounded in 1970
location
Lakewood, Colorado, USA
people-size51-200 employees
web-link
https://www.alphagraphics.com/

H1B Sponsorship

AlphaGraphics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)

Funding

Current Stage
Growth Stage
Total Funding
unknown
2017-10-04Acquired

Leadership Team

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Al Schnell
CEO and President
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Bonnie Rosselli
CEO
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Recent News

PR Newswire
AlphaGraphics opens doors for entrepreneurs with innovative New Business Center Pathway
2025-11-21
PR Newswire
AlphaGraphics names Brandon Bagley as its 41st Franny Award winner
2025-10-09
PR Newswire
AlphaGraphics hosts annual conference to celebrate top performers
2025-08-21
Company data provided by crunchbase