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Eversource Energy · 1 day ago

Supervisor, Division Administrative Support (Hybrid Schedule)

Yarmouth, MA

Full-time

Hybrid

Mid, Senior Level

$104K/yr - $116K/yr

5+ years exp

Eversource Energy is a company that values work-life balance and offers hybrid schedules for certain roles. The Supervisor, Division Administrative Support is responsible for overseeing and standardizing operations support and administrative functions, managing staff, and ensuring compliance with company policies while optimizing workflow processes.

DeliveryElectrical DistributionEnergyEnergy EfficiencyNatural ResourcesOil and GasRenewable EnergyStaffing Agency

No H1B

Responsibilities

Day-to-day supervision of represented employees in multiple work centers

Overseas, standardizes, and improves Operations administrative functions

Oversee the management and development of Operations administrative staff, including ensuring the correct level of technical skill

Responsible for training and developing other supervisors and union employees on company policies and procedures

Monitors the region’s work activities to ensure compliance with established work policies and procedures; makes recommendations for changes and improvements on new or existing work assignments. Supervises and generates workflow processes and procedures

Created workflow policies and procedures associated with assigned work from Electric Field Operations, Field Engineering, Electrical Maintenance, Customer Care, Projects, Labor, and Emergency Response Team

Maintains active two-way communications with Operations, Engineering, and other departments

Manages and analyzes contract payroll rules and results in payroll system; responsible for resolving payroll issues for all union employees. Trains and develops union employees and management team on contract pay rules. Conducts audits and tests payroll system

Manages, analyzes, approves, assigns, and evaluates comprehensive data with extensive knowledge of numerous company systems including but not limited to Work Management System, DARS, Maximo, Workday, Workforce, C2, RCOS, Power Track, Cascade and Notify and other applicable databases

Assists in monitoring the financial Work Order Models to accurately forecast projected O&M and Capital spending

Assists in analysis of budget, reports, and forecasts and prepares variance analysis, as necessary

Ensure proper accounting is present and documented for budget purposes; works with field operations management to monitor operating area spending to ensure correct accounting of charges to timesheets and work orders

Works closely with the Investment Planning Team Leads and analysts to analyze and maintain any key financial and operating targets throughout the year

Ensures compliance with Sarbanes-Oxley; prepares and reviews analytical and statistical reports for the operations’ area goals and budgetary allocations

Provides reports, projects, and requests such as Property Damage invoice Management, Work Order Closing, Meter Service Exceptions, etc. to meet goal objectives

Analyzes and monitors all emergency response documentation (t-tickets) in BI System. Evaluates and determines if a work order is needed

Make presentations to upper-level management, as required

Serves as liaison for Operations with Finance & Accounting, Budgeting & Forecasting, Strategic and Long-Range Planning Groups

Sets safety expectations for employees and resolves safety issues and concerns in a timely manner

Serves as Acting Manager, Investment Planning Administration as needed

Qualification

Union contract knowledgePayroll system analysisFinancial reportingPC desktop applicationsAnalytical skillsCustomer satisfactionOral communicationWritten communicationTeam managementProblem solving