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Capital One · 18 hours ago

Vehicle Remarketing Auction Representative

Richmond, VA

Full-time

Hybrid

Mid, Senior Level

$93K/yr - $107K/yr

4+ years exp

Capital One is a financial services company, and they are seeking a Vehicle Remarketing Auction Representative to manage relationships and inventory at vendor auction locations. The role involves overseeing the sale of vehicles at auction, ensuring accuracy of condition reports, and managing compliance with Capital One guidelines and policies.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Digital representation or travel to various auction locations representing Capital One vehicles sales at auction

Performance Management of Vendor Locations. Identify operational opportunities, recommend process improvements, and influence partners in order to maximize retention

Maintenance and growth of business relationships within the auction industry

Rapid response and flexibility in a challenging environment where new variables are constantly emerging

Audit online vehicle condition reports, announcements, and expenses for accuracy according to Capital One contract and guidelines

Inventory management, escalations, and issue resolution at vendor locations

Understanding of intermediate mechanical work to review repair estimates: basic codes, cause and effect of repairs, basic knowledge of parts pricing and repair costs. Must be able to look at a vehicle condition report/estimate and identify what needs repaired to meet our program requirements

Knowledge of repairs that increase retention. Make smart reconditioning decisions to improve vehicle value and maximize recovery

Ability to identify structural damage and previous repair on vehicles

Weekly reporting of auction performance metrics and identification of trending issues, ability to communicate current market conditions to senior leadership

Ability to make sound decisions within a fast-paced environment

Manage compliance to Capital One policies, state and federal regulations, and NAAA best practices

Working proficiency of AutoIMS, excel, and the Google suite of products

Qualification

Vehicle auction experienceInventory managementRelationship managementMechanical knowledgeAutoIMS proficiencyExcel proficiencyGoogle Suite proficiencyProfessional communicationVendor relationship managementCrucial conversationsTime managementIndependent workSound decision making

Required

High School Diploma, GED, or equivalent certification

At least 4 years of experience with vehicle auctions or the vehicle remarketing industry