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Capital One · 4 hours ago

Senior Director, Client Development

Plano, TX

Full-time

Onsite

Mid, Senior Level

$213K/yr - $243K/yr

5+ years exp

Capital One is a financial services company that is seeking a Senior Director for Client Development. The role involves developing strategies for growth and profitability, managing teams, engaging with dealership partners, and overseeing multiple projects to drive improvements in quality and service.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Develop strategies that will drive growth, profitability, and competitive success for Capital One’s Finance Program and Navigator Platform

Manage and develop your organization and team leaders. Coaching and mentoring associates with the goal of creating a flourishing environment that develops and retains people at Capital One

Harness market intel and identify trends that will help influence program, product and pricing strategies

Engage dealership partners directly to learn their pain points, identify the problems they are trying to solve, and offer solutions leveraging breakthrough technology and capabilities

Plan, execute and manage the go-to-market strategy. Oversee multiple projects and programs concurrently

Work closely with colleagues across Capital One including: Product, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing and risk management

Have the mindset of an owner with strong business judgment and impeccable integrity, and lead collaboratively with business partners across the enterprise. Foster innovation, drive critical decisions, hold others (and yourself) accountable, and be able to consistently deliver results

Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

Display an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment

Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment

Qualification

Automotive industry experienceSales managementStrategic leadershipPeople leadershipAnalytic orientationExecutive communicationResults orientationProblem solvingRelationship building

Required

Bachelor's degree or military experience

At least 5 years of experience in sales management, or operations, or strategy

Deep auto industry experience

Comfortable interacting and building relationships with dealerships

Top-notch influence skills at the Sr. Leadership Level

Ability to work directly with analysts and product teams

Ability to pilot and deploy difficult initiatives that require large amounts of problem solving

Strategic leadership: Develop strategies that will drive growth, profitability, and competitive success for Capital One's Finance Program and Navigator Platform

People leadership: Manage and develop your organization and team leaders. Coaching and mentoring associates with the goal of creating a flourishing environment that develops and retains people at Capital One

Program & Product: Harness market intel and identify trends that will help influence program, product and pricing strategies

Client facing: Engage dealership partners directly to learn their pain points, identify the problems they are trying to solve, and offer solutions leveraging breakthrough technology and capabilities

Go-to-market strategy and execution: Plan, execute and manage the go-to-market strategy. Oversee multiple projects and programs concurrently

Partnership: Work closely with colleagues across Capital One including: Product, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation

Ownership mentality with leadership bent: Have the mindset of an owner with strong business judgment and impeccable integrity, and lead collaboratively with business partners across the enterprise

Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

Clear results orientation: Display an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment

Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment