ampliFI Loyalty Solutions · 5 hours ago
Implementations Manager
Naperville, IL
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $100K/yr
3+ years expampliFI Loyalty Solutions provides outsourced loyalty programs for banks and credit unions. The Implementations Manager is responsible for managing client implementations and projects, ensuring accurate and timely delivery of services while acting as a project manager and technical collaborator.
Financial ServicesLoyalty Programs
Responsibilities
Manage complex client implementations and projects
Act as a Subject-Matter Expert (SME) on products and services
Document and improve the department's project delivery standards
Proactive and regular outreach with the Client Delivery Implementations Managers and Implementations Analyst teams
Obtain and share key insights with clients and internal teams
Collaborate with internal teams and resources to improve processes, documentation, and eliminate errors
Qualification
Required
Bachelor's degree or equivalent in relevant work experience
Minimum 3 years project management, preferably within payments
Minimum 2 years leading or managing corporate initiatives
Minimum 1 year card processing, issuing and/or loyalty/rewards
Practical application of Excel, Word, PowerPoint, Outlook, Gmail, Google Sheets, Google Docs
Reliable execution and articulation in documentation, presentation, and proactive outreach
Application of project management methodologies to oversee and coordinate multiple projects simultaneously
Ability to manage shifting priorities, juggle numerous demands, and apply effective planning and scheduling skills in a fast-paced environment
Strong capacity for critical thinking to analyze project requirements, anticipate potential roadblocks, and develop effective solutions
Ability and desire to become subject-matter expert for company's products and services
Strict adherence to detail and strong organizational skills
Highly collaborative partner capable of engaging and coordinating effectively with diverse teams
Preferred
Experience in Financial services, card payments and / or issuing, or rewards and loyalty
Experience in Implementations and/or project management
Shown success in effectively driving and delivering projects
Familiarity with Jira and Confluence for project tracking and documentation
Experience with Salesforce or other CRM systems
Ability to represent technical delivery tasks to non-technical and/or business resources
Benefits
Competitive salary
Potential for bonus opportunity based on individual performance and company achievements
Medical, Dental, Vision Benefits
401(k) and 401(k) Employer Match
Employer Funded Insurance, Short & Long Term Disability
Voluntary Café plans for insurance including voluntary life , accident, hospital, and critical care
Voluntary Café Plans including parking and transit
Flexible work hours in a hybrid environment.
Opportunities for professional development and growth.
Paid Time Off including holiday, vacation and personal time
Parental Leave
Employee Assistance Programs
Snacks and a Gym onsite
Company
ampliFI Loyalty Solutions
AmpliFI Loyalty Solutions is a loyalty program provider for banks and credit unions.
51-200 employees
H1B Sponsorship
ampliFI Loyalty Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (5)
2022 (3)
2021 (6)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Neuberger Berman
2024-04-24Undisclosed
2018-09-26Acquired
Leadership Team
Kevin Sagon
CTO
Recent News
Company data provided by crunchbase