Capital One · 11 hours ago
Director, Enterprise Know Your Customer (KYC) Compliance Program
Richmond, VA
Full-time
Onsite
Mid, Senior Level
$200K/yr - $228K/yr
7+ years expCapital One is a financial services company seeking a Director for their Enterprise Know Your Customer (KYC) Compliance Program. The role involves leading risk management efforts to ensure compliance with KYC regulations, guiding internal stakeholders, and representing the company to external regulatory authorities.
BankingCredit CardsFinanceFinancial Services
No H1B
Responsibilities
Ownership and oversight of the Enterprise Know Your Customer (KYC) Standard and related policies and documents including oversight of the Enterprise Know Your Partner (KYP) program for the card payment network
Collaborate with Line of Business AML Advisors and Line of Business partners to assess the effectiveness of and compliance with the KYC Standard to ensure consistent application
Provide AML KYC/KYP consultation and guidance to internal stakeholders and Executives on applying the KYC/KYP requirements, identifying and mitigating risk, developing mitigation plans (as warranted), business initiatives, and other risk management and control activities related to KYC/KYP
Provide senior management with effective, credible and grounded challenge regarding AML/KYC/KYP regulatory risk and control management, ensuring management is making informed and appropriate risk decisions, and allocating appropriate attention and resources to risk management
Influence senior management to drive realization and mitigation of new and emerging risks especially via structuring slides and presentations in order to convey risk information
Provide leadership across broader AML department for program enhancement and associate development
Direct interaction with Audit and External Regulators with regard to responding to inquiries, exams, audits related to the KYC/KYP program
Qualification
Required
Bachelor's Degree or Military experience
At least 7 years in legal, compliance, risk management or regulatory experience in consumer financial services
At least 3 years of experience in the financial services industry
At least 3 years of people management experience
Deep AML/KYC subject matter expertise
Excellent leadership, decision-making, communication skills
Team-first mentality
Proven operational effectiveness
Vision to help shape Capital One's KYC / KYP program and department
Ability to represent the company and its AML program with business and risk management leaders as well as external regulatory authorities
Executive presence
Excellent written and verbal communication
Influencing skills
Ability to adapt and be effective in the progressive, dynamic Capital One culture
Strong business judgment
Analytical acumen
Ability to evaluate complex, multi-dimensional situations and risk characteristics
Ability to formulate appropriate compliance recommendations and advice
Highly developed interpersonal, presentation, and communications skills
Ability to communicate effectively at all levels of the organization, as well as with external parties
Proven ability to effectively lead teams through strategic initiatives and organizational changes
Ability to connect, influence and deliver results
Preferred
Master's Degree
2+ years of experience as a financial regulator (OCC, FRB, FDIC, FINRA)
Certified Anti-Money Laundering Specialist (CAMS) certification
1+ years of operational experience with card products and card networks
Benefits
Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Lo Li
CTO, Managing Vice President Retail Bank
Daniel Arellano
Senior Vice President, Business Cards and Payments
Recent News
Business Wire
2025-12-30
2025-12-29
2025-12-26
Company data provided by crunchbase