Capital One · 7 hours ago
Director, Privacy Compliance Governance Team Lead
Richmond, VA
Full-time
Onsite
Senior Level, Lead/Staff
$200K/yr - $228K/yr
10+ years expCapital One is a technologically-focused financial institution that prioritizes privacy and data ethics. They are seeking a Privacy Compliance Director to lead the Privacy Compliance Processes and Governance team, responsible for managing privacy risk and compliance across the organization.
BankingCredit CardsFinanceFinancial Services
No H1B
Responsibilities
Manage privacy compliance governance and corresponding processes that support our core business lines. This includes reporting, engaging with Audit, managing internal policies, trainings, and other core privacy-related processes (e.g., breach response, opt-out management)
Oversee reporting for PC&R, including monthly and quarterly deliverables to leadership. Lead preparation of annual privacy reports for lines of business and oversee development of Identity Theft Red Flags report
Lead the drafting, updating, and maintenance of privacy policies, standards, procedures, and training materials
Facilitate and respond to audits and exams related to privacy, which includes internal and external requests
Stay abreast of the changing, privacy regulatory environment and understand the impacts to Capital One, lead regulatory change task engagement and ensure PC&R advisors are aware of regulatory changes and tasks
Maintain knowledge of applicable laws, regulations, and supervisory guidance, such as FCRA, FACTA, TCPA, HIPAA, CAN-SPAM, GLBA, CCPA/CPRA, GDPR, state privacy laws, and FFIEC guidance; keeping up with and advising the business on current and emerging developments
Actively participate on complex projects by providing guidance, advice, and effective challenge
Identify trends and develop metrics for understanding privacy risk across the company and participate in reporting activities used by Senior Leadership
Collaborate across Risk Management, building connections with reporting and risk assessment teams. Assist in capturing, maintaining, and analyzing compliance data to support advising on risk and adherence to our compliance management program; and
Ensure team fulfills on expectations and deliverables under the compliance management program
Qualification
Required
Bachelor's degree or military experience
At least 10 years of privacy, compliance, risk management, legal or audit experience
At least 3 years of experience leading teams or people management
Strong project management, process management, and organizational skills
A proven track record of supporting and working across business lines and functions and with a senior management team
The ability to navigate 'gray space' or ambiguous situations to drive and execute an agenda in a fluid environment
Solid teamwork skills; ability to build and leverage the capabilities of a high-performing team
A focus on quality, timeliness, and accurate reporting delivery, both detailed-oriented and strategic, while managing delivery within tight timelines
A strong reporting background, data visualization, and executive communication (both written and verbal)
A successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment
Ability to balance operating independently with appropriate escalation and interaction with senior leadership
A collaborative, energetic, solution-oriented, and innovative leadership style
An understanding of key regulatory and audit requirements and three lines of defense risk management framework
Preferred
Juris Doctor or Master's degree
3+ years of experience in strategic consulting and strategic initiative management
Certified Information Privacy Professional (CIPP), Certified Risk Professional (CRP) or Certified Regulatory Compliance Manager (CRCM)
Benefits
Performance based incentive compensation
Comprehensive, competitive, and inclusive set of health, financial and other benefits
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Lo Li
CTO, Managing Vice President Retail Bank
Daniel Arellano
Senior Vice President, Business Cards and Payments
Recent News
Business Wire
2025-12-30
2025-12-29
2025-12-26
Company data provided by crunchbase