Capital One · 14 hours ago
Learning & Development - Horizontal Strategic Operations Project Manager
Capital One's Learning & Development (L&D) Strategic Operations team is seeking a Horizontal Strategic Operations Project Manager to enhance the impact of enterprise learning priorities. This role involves partnering with program managers to design and implement workflows, optimize processes, and drive strategic transformations across the organization.
BankingCredit CardsFinanceFinancial Services
Responsibilities
Deliver end-to-end workflow process support and strategic consultation for multiple L&D clients
Synthesize frequency data about intakes for one or more colleges and lines of business; presenting and influencing senior L&D consultants on potential horizontal solutions or scale recommendations
Facilitate meetings for L&D client groups, ensuring all intakes progress accurately and efficiently
Train and upskill your L&D client groups on operating model processes
Actively seek out and problem-solve opportunities to streamline processes, automate repetitive tasks, and introduce new tools or methodologies that enhance the team's efficiency and impact across the Strategic Operations Team or Operating Model itself
Support People Leader with change management approaches that influence and drive cross-functional work across our offerings
Qualification
Required
High School Diploma, GED, or equivalent certification
At least 1 year of experience in learning and development
At least 1 year of experience in project, program and/or process management
Preferred
Bachelor's Degree
2+ years of experience in learning and development
2+ years of experience in project management, program and/or process management
Experience collaborating in a matrixed organization
Impeccable customer focus, problem solving and relationship building skills
Ability to identify, analyze, and solve problems and thrive in ambiguity
Passion for learning with a growth mindset
Experience with Jira and Google Suite
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Recent News
Business Wire
2025-12-30
2025-12-29
2025-12-26
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