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Capital One · 7 hours ago

Principal Relationship Manager - Digital Payments (Remote-Eligible)

United States

Full-time

Remote

Senior Level, Lead/Staff

$133K/yr - $152K/yr

6+ years exp

Capital One is seeking a Principal Relationship Manager for Digital Payments to lead client management efforts for top technology partner relationships. The role involves identifying business opportunities, negotiating contracts, and serving as a subject matter expert in mobile, digital, and integrated payments.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Strategically partner internally and externally to identify new or additional business opportunities within existing high value accounts; maintain and grow relationships to attain new business opportunities and improve client experience

Negotiate contracts, incentives or pricing agreements while ensuring compliance with new processes and business practices

Advise network participants of operational initiatives, new products, services, pricing or marketing program opportunities

Serve as trusted advisor between key decision-makers across all divisions of the assigned partner including:

Liaising between assigned technology partners to validate and support technical functionality and certification and

Working with Compliance, Legal and Due Diligence teams to ensure proposals and contracts are effectively and accurately produced

Analyze current market trends that may impact client engagement and subsequently work with internal stakeholders to develop effective tactics for improving our performance against competitors

Serve as a subject matter expert in providing mobile, digital and integrated payments services

Qualification

Payment industry experienceSalesBusiness developmentRelationship managementCRM tools (Salesforce)AdvisoryConsulting experienceInfluencing stakeholders

Required

High School Diploma, GED or equivalent certification

At least 6 years of payment industry experience in sales, business development, relationship management, strategy, operations, project management, planning or finance

Preferred

Bachelor's Degree in Business, Marketing or Finance

8+ years of payment industry experience in sales, business development, relationship management, strategy, operations, project management, planning or finance

Experience using CRM (Customer Relationship Management) tools (Salesforce)

Experience in an advisory or consulting role

Experience influencing key stakeholders, executive level clients or internal business partners