ampliFI Loyalty Solutions · 14 hours ago
Associate Implementations Manager
Naperville, IL
Full-time
Hybrid
Entry Level
$60K/yr - $80K/yr
1+ years expampliFI Loyalty Solutions provides customized loyalty programs for banks and credit unions. The Associate Implementations Manager will assist Implementation Managers in launching new clients and updating existing programs, while ensuring high levels of client satisfaction and effective communication.
Financial ServicesLoyalty Programs
Responsibilities
Provide basic project management services for assigned client projects
The position requires internal and external client engagement, acting as a subject-matter expert and escalation point for specific tasks and projects
Communicate progress, plans, and problems to team and client services leadership, understanding when and how to escalate issues
Work with cross-functional team to deliver on client needs
Accountable for client satisfaction and client retention
Proactive and regular outreach with the Client Delivery Project Management and Business Analyst teams
Obtain and share key insights with clients and internal teams
Collaborate with internal teams and resources to improve processes and eliminate errors
Qualification
Required
Bachelor's degree or equivalent in relevant work experience
Minimum 1 year project management, executive administration or equivalent business
Practical application of Excel, Word, PowerPoint, Outlook, Gmail, Google Sheets, Google Docs
Strong critical and technical analysis skills
Organizational skills and strict adherence to detail
Effective written and verbal communication and documentation
Creative, flexible, and innovative collaborator and individual contributor
Planning and scheduling skills, ability to manage multiple priorities
Problem resolution and critical thinking
Independent worker, self-motivated
Preferred
Experience in Financial services, card payments and / or issuing, or rewards and loyalty card payments and / or issuing
Ability to represent technical delivery tasks to non-technical and/or business resources
Familiarity with Jira and Confluence for project tracking and documentation
Experience with Salesforce or other CRM systems
Benefits
Competitive salary
Potential for bonus opportunity based on individual performance and company achievements
Medical, Dental, Vision Benefits
401(k) and 401(k) Employer Match
Employer Funded Insurance, Short & Long Term Disability
Voluntary Café plans for insurance including voluntary life , accident, hospital, and critical care
Voluntary Café Plans including parking and transit
Flexible work hours in a hybrid environment.
Opportunities for professional development and growth.
Paid Time Off including holiday, vacation and personal time
Parental Leave
Employee Assistance Programs
Snacks and a Gym onsite
Company
ampliFI Loyalty Solutions
AmpliFI Loyalty Solutions is a loyalty program provider for banks and credit unions.
51-200 employees
H1B Sponsorship
ampliFI Loyalty Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (5)
2022 (3)
2021 (6)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Neuberger Berman
2024-04-24Undisclosed
2018-09-26Acquired
Leadership Team
Kevin Sagon
CTO
Recent News
Company data provided by crunchbase