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Capital One · 10 hours ago

Learning & Development Horizontal Strategic Operations Project Manager

Richmond, VA

Full-time

Onsite

Mid, Senior Level

$117K/yr - $134K/yr

3+ years exp

Capital One's Learning & Development Strategic Operations team is looking for a Horizontal Strategic Operations Project Manager to support enterprise learning priorities. In this role, you'll partner with program managers and learning consultants to design, implement, and track the flow of work while driving key transformations and optimizing processes.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Own one of more aspects of the L&D operating model (intake, prioritization, business intelligence), applying sound judgment and problem-solving skills to continuously refine the model, incorporate feedback, and ensure all components function in a seamless, integrated manner

Support and partner with senior L&D leaders in norming outcomes across a horizontal center of excellence supporting one or more aspects of L&D org functions (design, facilitation, consulting)

Deliver end-to-end workflow process support and strategic consultation for various L&D clients

Facilitate meetings for your L&D client group, ensuring intakes progress accurately and efficiently

Train and upskill your L&D client groups on operating model processes

Actively seek out and problem-solve opportunities to streamline processes, automate repetitive tasks, and introduce new tools or methodologies that enhance the team's efficiency and impact

Support People Leader with change management approaches that influence and drive cross-functional work across our offerings

Qualification

DevelopmentProcess ManagementProject ManagementData AnalysisChange ManagementStakeholder ManagementJiraGoogle SuiteCollaborationProblem SolvingCommunicationCustomer FocusGrowth Mindset