Omama Home Healthcare · 3 weeks ago
Office Manager- Home Healthcare
Worcester, MA
Full-time
Onsite
Entry, Mid Level
1+ years expOmama Home Healthcare is a provider of health services to adults and the elderly. They are seeking an experienced Office Manager to support HR operations and oversee administrative duties for the team and field staff.
Elder CareHealth CareHome Health CareNursing and Residential Care
Responsibilities
Working knowledge of office equipment, like printers, Phones etc
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Overall Managing Day to day office activities
Ability to prioritize work
Good written and verbal communication skills
Manage clients and employees to ensures that, they receive the best in customer care and Services
Answers the phones in a timely manner and directs calls to appropriate team member
Manages meeting room schedules
Coordinates supply orders for both staff and client
Follows up to ensure that overall facility is maintained in a safe and functional manner
Updates and maintains applicant tracking system
Manage with new applicant and scheduling of interviews, weekly follow up with new hires on credentialing process
Conduct new hire training and orientation
Manage employee record keeping
Manage the planning and implementing employee recognition activities
Maintains strict confidentiality
Other duties as needed
Assist with customer satisfaction by teaming up the care coordination to make sure clients are getting the best of care
Making Sure authorizations, Doctors Orders are being signed and faxed to the office
Qualification
Required
Working knowledge of office equipment, like printers, Phones etc
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Overall Managing Day to day office activities
Ability to prioritize work
Good written and verbal communication skills
Manage clients and employees to ensure that they receive the best in customer care and Services
Answers the phones in a timely manner and directs calls to appropriate team member
Manages meeting room schedules
Coordinates supply orders for both staff and client
Follows up to ensure that overall facility is maintained in a safe and functional manner
Updates and maintains applicant tracking system
Manage with new applicant and scheduling of interviews, weekly follow up with new hires on credentialing process
Conduct new hire training and orientation
Manage employee record keeping
Manage the planning and implementing employee recognition activities
Maintains strict confidentiality
Assist with customer satisfaction by teaming up the care coordination to make sure clients are getting the best of care
Making Sure authorizations, Doctors Orders are being signed and faxed to the office
Ability to plan, organize and meet strict timelines
Must be detail oriented
Ability to manage several projects and tasks simultaneously
Excellent interpersonal, organizational, planning and project management skills
Excellent verbal and written communication skills
Interview, hire, and orient reliable and compassionate caregivers and clinical staff
Functions as primary support for daily EVV and payroll functions
Training and career development
High School or GED Equivalent or Associate degree
1-4 years with Home Health Care Knowledge
Preferred
Bilingual (English and Spanish speaking Preferred)
Benefits
Training and career development
Education support benefits
Paid time off
Company
Omama Home Healthcare
We are a trusted locally and SDO Certified Minority Woman owned home health care provider for various individuals and families in and around the Central Massachusetts area.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Nana Esi Antwi Boasiako
CEO
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