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Fresquez Companies · 6 hours ago

Senior Human Resources Manager - Fresquez Companies

Home Office - Albuquerque - Albuquerque, NM 87113

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $80K/yr

7+ years exp

Fresquez Companies is a multi-unit, multi-state restaurant and hospitality organization that empowers the lives of people through exceptional experiences. The Senior Human Resources Manager serves as a strategic and operational HR leader, driving HR strategy, ensuring legal compliance, and partnering with leadership to support company growth and culture.

Food and BeverageHospitalityRestaurants

Responsibilities

Partner with executive leadership to align HR initiatives with organizational goals, operational performance, and company values

Serve as a senior HR advisor to Directors, General Managers, and Operations Leadership across multiple states

Lead and support change management initiatives related to growth, new unit openings, restructures, and operational improvements

Serve as the primary point of escalation for complex employee relations issues, investigations, disciplinary actions, and terminations

Ensure compliance with all applicable federal, state, and local employment laws, including wage & hour, FMLA, ADA, OSHA, and EEO regulations

Develop, update, and enforce HR policies, procedures, and handbooks across multi-state operations

Partner with legal counsel as needed on claims, audits, and risk mitigation strategies

Support workforce planning, recruiting strategy, and onboarding processes for management and administrative roles

Lead performance management programs, including coaching, corrective action, and performance improvement plans (PIPs)

Identify high-potential employees and partner with Operations to develop internal leadership pipelines

Design and support management training, leadership development, and succession planning initiatives

Support compensation strategy, wage analysis, and pay practices across multiple brands and states

Oversee benefits administration, open enrollment, and employee communications related to health, retirement, and voluntary benefits

Ensure accurate HRIS data management, reporting, and collaboration with Payroll and Finance teams

Monitor HR metrics and trends to drive data-informed decision-making

Champion company culture, employee engagement, and recognition initiatives

Support company-wide programs related to attendance, referrals, retention, and employee experience

Promote consistent application of policies while balancing business needs and employee advocacy

Other duties as assigned

Qualification

PHR/SPHR certificationHRIS proficiencyEmployee relations expertiseFederal/state employment lawsTalent managementData-driven decision makingBilingual (English/Spanish)Strategic thinkingHigh emotional intelligenceCommunication skills

Required

Bachelor's degree in human resources, Business Administration, or a related field OR Professional in Human Resources (PHR, SPHR) SRHM-CP certification (required) and minimum of 7 years of progressive HR experience in multi-unit, multi-state organizations, preferably in restaurant, hospitality, retail, or service-driven environments

Strong working knowledge of federal and state employment laws across multiple jurisdictions

Proven experience handling complex employee relations matters and compliance issues

Experience partnering with operations leadership in fast-paced, high-volume environments

Proficiency with HRIS and payroll systems (experience with restaurant or hospitality systems preferred)