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ALCO Management, Inc. · 8 hours ago

Senior Director of Property Management (Remote)

United States

Full-time

Remote

Director/Executive

$120K/yr - $140K/yr

8+ years exp

ALCO Management, Inc. is seeking a Senior Director of Property Management to provide senior-level operational leadership for a portfolio of affordable apartment communities. This role involves supervising Regional Property Managers, ensuring strong operational performance, financial results, regulatory compliance, and leadership development.

Property ManagementReal EstateResidential

Comp. & Benefits

Responsibilities

Provide leadership, coaching, and ongoing development to Regional Property Managers, fostering a culture of accountability, collaboration, and professional growth

Build strong team support and growth within portfolio of RPMs

Support RPMs in developing Community Managers and site teams aligned with ALCO’s values, systems, and operational standards

Promote a positive, inclusive, and mission-driven culture across the portfolio

Plan and develop quarterly RPM meetings and support regular portfolio meetings to reinforce expectations, share best practices, and support consistent execution

Partner with Talent Division to support performance management, succession planning, and leadership development initiatives

Provide senior oversight of operational performance and cultural alignment across assigned portfolio. Ensure that RPMs and their portfolios have the understanding and resources they need to make strategic decisions

Partner with RPMs and community teams in the development of annual operating budgets, ensuring alignment with ownership expectations, affordability requirements, and long-term sustainability

Review and analyze monthly financial statements and variance reports; collaborate with RPMs and internal teams to design and implement corrective actions to achieve or exceed budgeted performance

Support RPMs in identifying operational efficiencies and best practices that enhance financial performance while maintaining service quality

Collaborate with Property Operations team to support occupancy, leasing performance, and resident retention within program guidelines

Maintain awareness of changing industry standards and analyze trends for discussion at various levels of the organization

Ensure communities are maintained to high standards that support asset performance and resident satisfaction

Provide high level oversight of preventive maintenance programs and maintenance operations through RPM leadership

Review inspection results, safety reports, and maintenance metrics to ensure timely follow-up and resolution. Develop processes to review and improve internal inspections in response to changing industry and ALCO standards

Partner with Asset Management and Director of Maintenance on capital planning, vendor performance, insurance claims, and capital project execution

Provide operational guidance related to long-term maintenance strategies and capital improvements

Ensure communities operate in compliance with all applicable federal, state, and local affordable housing regulations

Support RPMs and site teams in maintaining ongoing inspection readiness and strong compliance practices

Monitor compliance performance and collaborate with Compliance teams to address findings and risk areas

Promote risk awareness and mitigation related to operations, safety, financial performance, and regulatory requirements

Liaise with relevant stakeholders to improve internal processes and policies, and support management of relationships with vendors

Develop proficiency with ALCO tools and systems that are critical to the consistent and compliant operations of the communities

Support positive, professional relationships with residents, vendors, community partners, law enforcement, and local stakeholders as appropriate

Support resident stability through high quality housing, onsite engagement, and partnerships with community support agencies. Partner with internal teams to provide relevant information for the development of new programs and standards across the broader ALCO portfolio

Reinforce fair housing principles and respectful treatment across all communities

Represent ALCO at industry or professional events as needed

Work closely with the Vice President of Property Operations and fellow Senior Director(s) of Property Management to align portfolio performance with organizational goals

Represent Property Management in cross-function policy and process development, supporting design and implementation of growth, change. and development impacting site operations

Develop mechanisms for regularly aggregating feedback from RPMs and community teams, as well as disseminating information to relevant stakeholders. Create forums for strategic thinking and collaborative design

Partner with Accounting, Compliance, Asset Management, IT, Marketing, and Learning & Development to ensure coordinated operational execution

Support acquisitions, transitions, renovations, refinances, and new community onboarding from an operational perspective

Other duties as assigned

Qualification

Affordable housing programsFinancial managementLeadership developmentProperty management softwareBudgetingVariance analysisCoaching skillsComplexity managementRelationship-building skillsCommunication skills

Required

Minimum of 8–10 years of progressive multi-site property management or operations experience, preferably within affordable housing

Demonstrated success in operational oversight, financial management, compliance, and leadership development

Strong leadership, coaching, and relationship-building skills

Advanced understanding of affordable housing programs and regulatory requirements

High level of financial literacy, including budgeting, variance analysis, and operational metrics

Ability to balance financial performance with service quality and resident satisfaction

Excellent written and verbal communication skills

Proficiency with property management software and standard office technology

Ability to manage complexity, prioritize effectively, and lead through collaboration and influence

CPM designation required or obtained within a defined period

Valid driver's license and ability to meet company insurability requirements

Must meet underwriting standards for fidelity bond insurance

Availability for after-hours emergencies

Must not be on the U.S. Department of Housing & Urban Development Denied Participation list

Preferred

Experience leading and mentoring senior-level property management professionals strongly preferred

Yardi experience preferred

Company

ALCO Management, Inc.

Specializing in developing, acquiring, and successfully managing conventional and government-assisted apartment communities throughout the southeastern United States.

Founded in 1974

Memphis, Tennessee, USA

201-500 employees