Mount Sinai Morningside · 1 month ago
Director of Patient Access Services-Patient Financial Services-Corporate 42nd Street-Full-Time Days
New York, NY
Full-time
Onsite
Director/Executive
$127K/yr - $191K/yr
8+ years expMount Sinai Morningside is a prominent academic medical system in New York, dedicated to delivering outstanding patient care. The Director of Patient Access Services will create and direct efficient systems for registration staff while managing patient access and financial counseling, collaborating with various departments to drive revenue cycle improvements.
Hospital & Health Care
Responsibilities
Collaborating with hospital and physician leadership, this position works closely with Revenue Integrity, Coding, Billing, Cash Posting, and Case Management in defining vision, strategy and priority setting for system wide-revenue operations system initiatives, including:
The integration and distribution of information that contributes to the capture, management, and collection of hospital patient service revenue using a holistic perspective to ensure that the business processes are operating in an integrated, efficient state to achieve maximum effectiveness
Improving business processes to maximize and protect the assets of the enterprise by enhancing and maintaining a properly functioning revenue cycle process through a cross-department organizational structure
Establishing and maintaining key revenue cycle performance indicators for the enterprise in support of BMC’s strategic plan
Ensuring business operations and revenue information systems are effective and compliant with all state and federal regulations, third party payer requirements and the policies and procedures of the enterprise
Works with business partners to interpret trends in Key Performance Metrics which will guide management decisions for achieving the periodic goals of the revenue cycle and the overall financial performance of the enterprise
Ensures that appropriate controls exist to create accountability and effective management of the enterprise revenue cycle
Participates and/or chairs various committees to provide leadership and lend revenue cycle expertise
Manages and develops a results oriented team, including manager, supervisor, and team lead levels. Continuously assesses and develops an organizational structure that ensures high performance and achievement of goals
Ensures adequate training and education occurs to the staff in the various departments reporting to the Director. This training may be specific to any regulatory, industry, third party payers, federal, or state requirements, or a course that adds a new higher-level skill or builds upon an existing one, or knowledge specific to an information system, or is specific to the requirements of their roles and responsibilities
Completes (or contributes to the completion of) various financial forecasts, including cost center salary and direct expenses, month-end financial reporting, receivables levels (days in AR and aging), cost center productivity, and any long-range strategic plans
Ensures the planning, coordination, and preparation for year-end audits with public accounting firms and third-party auditors as they relate to enterprise revenue operations
Mediates and resolves conflicts regarding public accounting firms, third-party auditors, and investigative parties
Fiduciary responsibility for ensuring that compliance standards for providing accurate information on all patient billings are followed for the enterprise
Assesses and responds to the needs of the organization and customers with innovative programs to ensure customer satisfaction
Ensures compliance with relevant regulations, standards, and directives from regulatory agencies and third-party payers
Demonstrates and promotes BMC’s model for positive patient experience (AIDET) throughout the ED/Admitting areas
Hiring and training for leadership positions and directing the hiring and training of all staff in the revenue operations
Completing (or directing the completion of) all necessary human resource documentation and adhering to all human resources expectations for subordinates
Communicating regularly and effectively with subordinates and superiors regarding the status and condition of the business operations under control of the director
Developing multi-disciplinary teams to enhance quality and efficiency
Carries out other assignments or special projects as assigned
Qualification
Required
Bachelor's degree (preferably in business, healthcare or public administration, management, accounting, finance or a related field) and 8-10 years of health care/patient access experience, of which 5-6 years must be management experience; or equivalent combination of education and experience
Expertise in the best practices of patient access
Functional understanding of health care operations and physician practices
Leadership skills to motivate cross-functional teams to strive for excellence while utilizing consensus-building management styles
Comprehensive knowledge of regulatory requirements and the ability to provide documentation of such requirements when needed
Possesses strong understanding of various reimbursement methodologies with expert knowledge of the requirements for hospital and professional billing for all payers
Strong quantitative, analytic, and problem solving skills to evaluate all aspects of a problem or opportunity and draw valid conclusions to make or facilitate appropriate and timely decisions
Strong organizational skills to manage multiple diverse priorities with high visibility and extremely detailed information
Ability to present and communicate complex information effectively in both written and oral forms to a variety of audiences, including hospital and physician leadership
Preferred
Master's degree
Epic certification
Company
Mount Sinai Morningside
At Mount Sinai Morningside, we offer exceptional clinical care and research within the comfort of a neighborhood hospital known for compassion and sensitivity.
1001-5000 employees
H1B Sponsorship
Mount Sinai Morningside has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (26)
2022 (20)
2021 (6)
2020 (20)
Funding
Current Stage
Late StageLeadership Team
Faye Reiff-Pasarew
Deputy CMO, Associate Chief of Hospital Medicine, Assistant Professor of Internal Medicine
Lucy Xenophon, MD, MPH
Chief Transformation Officer
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