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Assistance Plus · 4 hours ago

Chief Operating Officer (COO)

11 East Street - Benton, ME 04901

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Assistance Plus is seeking a Chief Operating Officer (COO) to join our dynamic executive team. The COO oversees the Agency’s operations such as IT, Finance, and HIPAA to ensure efficiency, quality, service, and cost effective management resources, and is responsible for developing and implementing effective strategies to optimize the company’s productivity, efficiency, and profitability.

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Responsibilities

Monitoring the strategic plan to advance the Agency’s mission and objectives and to promote revenue, profitability, and growth

Developing and implementing operational policies and procedures to ensure the company’s smooth functioning

Monitoring adherence to agency policies and program regulations

Overseeing Agency operations to ensure productivity, efficiency, quality, service and cost-effective management of resources

Overseeing the company's financial management, including budgeting, forecasting, and financial analysis

Ensuring that the company's technology infrastructure is up-to-date and supports the company's operational needs

Overseeing regulatory and licensure submissions, registrations, insurance, certifications, and compliance with federal, state, all funding, and city/state requirements

Planning, developing, and implementing strategies for generating resources and revenues for the Agency

Collecting and analyzing evaluation information that measures the success of the Agency’s efforts; refines or changes the programs in response to that information

Conducting performance reviews of direct reports by evaluating productivity, attitudes, and performance results

Overseeing risk management: business associate agreements and insurances

Overseeing information technology to ensure its meeting the needs of the organization

Monitoring IT vendor contracts

Acting as our HIPAA Privacy Officer and overseeing HIPAA compliance

Prepping annual meeting reports

Being a role model of what our brand and culture is about

Collaborating on satellite office growth while maintaining a regular monthly schedule at Wilton Office

Promoting a culture that reflects the Agency’s values, encourages excellent performance, and rewards productivity

Ensuring all employees are working together and that all are heading in the same direction

Ensuring IT Department has a process in place to ensure building security, indoor and outdoor access, and the alarm systems are monitored regularly

Participating in the Emergency Preparedness Committee

Serving as a member of the Maine Counsel on Aging

Attending regular trainings to increase knowledge of service delivery, team building, conflict resolution, and oversight roles

Implementing and evaluating department goals to obtain the strategic plan requirements

Reviewing and assessing the success of the departmental processes in achieving agency mission and goals

Maintaining monthly departmental meetings

Participating in Productivity Meetings

Performing other duties as assigned

Qualification

Financial managementHealthcare managementOperational policiesLeadership skillsCommunication skillsAttention to detailInterpersonal skillsOrganizational skillsPresentation skillsConfidentiality