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HubSpot · 7 hours ago

Community Program Manager

United States

Full-time

Remote

Entry, Mid Level

$70K/yr - $105K/yr

2+ years exp

HubSpot is an AI-powered customer platform that provides software and resources for marketing, sales, and service. They are seeking a highly motivated Community Program Manager to lead and manage community projects, support community members, and track key community metrics while collaborating with internal teams.

AnalyticsCopywritingMarketingSaaSSocial Media

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Lead and manage community projects, programs, and initiatives - ensuring clear and timely updates to all stakeholders

Develop and implement support resources and enablement to assist community members

Track and report on key community metrics, providing insights and recommendations for program optimization

Evaluating data across many channels (Looker, GA4, platform analytics, emerging AEO tools, etc)

Collaborate with internal teams (e.g., product, engineering, marketing) to ensure community needs are represented and addressed in project planning and execution

Organize and facilitate community events, workshops, and forums to foster engagement and gather insights

Monitor community sentiment and identify areas for improvement in migration support and overall program experience

Contribute to the development and execution of other community programs and initiatives as needed

Experience with scaling internal and external initiatives

Qualification

Community support experienceAI utilizationProject managementData evaluationCross-functional collaborationHubSpot platform knowledgeCommunicationInterpersonal skillsOrganizational skillsSense of humorGrowth mindset

Required

2+ years proven experience in the community industry

Project or program management experience

Experience with utilizing AI in your day-to-day work activities

Ability to work autonomously, yet collaborate with many teams

The ability to turn ambiguity into clear plans and timely deliverables

Demonstrated experience in supporting communities through significant change (yes, we'll ask for examples!)

Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely

Strong interpersonal skills and a passion for building and nurturing communities

Ability to work collaboratively with cross-functional teams

Proactive, organized, and capable of managing many projects simultaneously

Preferred

Sense of humor

GSD and growth mindsets

Knows the HubSpot platform

Benefits

Equity plan to receive restricted stock units (RSUs)

Overtime pay

Company

HubSpot

Glassdoor4.0

HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.

Founded in 2006

Cambridge, Massachusetts, USA

5001-10000 employees

http://www.hubspot.com

H1B Sponsorship

HubSpot has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (148)

2024 (125)

2023 (101)

2022 (107)

2021 (43)

2020 (33)

Funding

Current Stage

Public Company

Total Funding

$100.5M

Key Investors

Scale Venture PartnersMatrixGeneral Catalyst

2014-10-10IPO

2012-11-05Series E· $35M

2011-03-08Series D· $32M

Leadership Team

Yamini Rangan

Chief Executive Officer

Dharmesh Shah

Founder and CTO

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