Seam · 2 hours ago
Developer Relations Lead - Content & Enablement
Seam builds the infrastructure that connects software to the physical world, enabling companies to automate spaces and streamline operations. The Developer Relations Lead will own the developer learning experience by creating resources that enhance understanding and adoption of Seam's platform, collaborating with engineering and product teams to produce clear and effective documentation.
Developer APIsInternet of ThingsProductivity Tools
Responsibilities
Collaborating with engineering, product, and marketing to create and revise documentation that makes work simpler, more pleasant, and more productive for developers and builders
Creating content, including API, SDK, and CLI documentation, code snippets, sample apps, tutorials, release notes, and posts for our developer changelog and blog
Building content strategy and information architecture to drive platform engagement, enablement, and growth
Engage with developers at customer companies and incorporate their feedback into our documentation
Streamline the documentation pipeline by using tools like AI, static site generators, and internal automations to accelerate content creation and maintenance
Qualification
Required
Proven ability to explain complex technical concepts in clear, approachable language
Experience writing developer-facing documentation, guides, or tutorials
Strong understanding of API design, client libraries, SDKs, and integration workflows
Comfortable building example apps and validating code samples in JavaScript or similar languages
Familiar with common developer tools and workflows (e.g., GitHub, Postman, curl, CI/CD, static site generators)
Able to engage with developers in support channels, on GitHub, or in direct customer conversations
Skilled in structuring content to support both exploration and task-based navigation (e.g., strong sense of information architecture)
Comfortable using AI tools to prototype content, validate examples, or reduce maintenance overhead
Preferred
familiarity with IoT systems, API platforms, or developer-facing SaaS products
Comfortable with JavaScript or TypeScript to build or improve documentation tools or UI
experience contributing to developer experience strategy, naming, or onboarding flows
Work in person from our San Francisco office (preferred) or available to work within PST timezone