Riverhead Building Supply ยท 2 hours ago
Collections/Customer Service Clerk
Riverhead Building Supply is a large corporate industry leader in building supplies, employing over 800 people across several states. They are seeking a Collections/Customer Service Clerk to manage account collections, make outbound calls, and communicate with customers to resolve issues.
Building MaterialConstructionConsulting
Responsibilities
Review open accounts for collection efforts and make decisions on pending orders, suspending accounts and increasing credit line
Make outbound collection calls, emails or faxes
Mail/email or fax credit memos, invoices, statements and collection letters
Communicate with internal and external customers by telephone, mail, email and fax to investigate complaints, verify accuracy of charges, or to correct errors in accounts
Account reconciliation
Qualification
Required
Effective decision making
Strong attention to detail
Highly self-motivated with excellent organizational and communication skills and phone etiquette
Ability to work both independently and as a team player, record accurate and detailed notes
Assist with various A/R functions as needed including handling returned checks
Navigate through multiple software and proficient in Microsoft Office
Foster a professional rapport with customers
Preferred
Previous collection experience preferred
Benefits
401K
Med/Dent/Rx
LTD
Life
Ancillary benefits
Flex Spending
Discounts & more