Customer Service Assoc - enmarket - C-Sto jobs in United States
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Nouria · 6 hours ago

Customer Service Assoc - enmarket - C-Sto

Nouria, through its brand Enmarket, is dedicated to providing fresh food and healthy options to local communities. They are seeking a Customer Service Associate to ensure efficient store operations and deliver exceptional customer service while contributing to store profitability.

EnergyRenewable EnergyRetail
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Growth Opportunities

Responsibilities

Must be able to work a flexible schedule as needed. Communicate verbally and in writing with various management on store operations in a very quick timeline especially any changes or items that may adversely affect the store’s operations
Must be able to interact with customers in a friendly, professional manner
Prepare a shift report at the end of the shift as per company guidelines
Provide the best customer experience to every customer
Greet every customer with a smile and sincere greeting
Suggest possible purchases to the customers and promote specials
Assume full responsibility for the execution of our customer service program at the site level
Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers
Assure all environmental and hazardous material regulations are strictly enforced
Maintain safety and security of the store and document any accidents or incidents that occur
Manage the maintenance of the customer environment inside and around the perimeter of the store
Operate all assigned equipment safely and efficiently
Support implementation of our Safety and Health program
Promptly Report workplace accidents, injuries, incidents, or illnesses
Complete the new employee safety orientation procedure
Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
Performs other related duties as required
Must be able to lift up to 50 pounds at times
Must be able to traverse and access all areas of the store
Prolonged periods sitting at a desk and working on a computer
Prolonged periods of standing

Qualification

Customer serviceArithmetic calculationsIdentification validationEnglish language proficiencyEmergency response

Required

Must be able to work a flexible schedule as needed
Communicate verbally and in writing with various management on store operations in a very quick timeline especially any changes or items that may adversely affect the store's operations
Must be able to interact with customers in a friendly, professional manner
Prepare a shift report at the end of the shift as per company guidelines
Must be 18 years of age or older
Provide the best customer experience to every customer
Greet every customer with a smile and sincere greeting
Suggest possible purchases to the customers and promote specials
Assume full responsibility for the execution of our customer service program at the site level
Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers
Assure all environmental and hazardous material regulations are strictly enforced
Maintain safety and security of the store and document any accidents or incidents that occur
Manage the maintenance of the customer environment inside and around the perimeter of the store
Operate all assigned equipment safely and efficiently
Support implementation of our Safety and Health program
Promptly Report workplace accidents, injuries, incidents, or illnesses
Complete the new employee safety orientation procedure
Read, understand, and write the English language at the eighth-grade level
Perform arithmetic calculations at the eighth-grade level in order to be able to make change, complete shift reports, and account for a variety of products during vendor check-in
Having the ability to validating Identification prior to selling tobacco and/ or alcohol (as per required under regulations)
Can lift up to 30 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques
Ability to remain calm and respond according to policies and procedures in any form of emergencies
Tolerate exposure to gasoline fumes and cleaning products
Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store)
Perform general housekeeping duties as needed
Must be 18 years of age
Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
Performs other related duties as required
Must be able to lift up to 50 pounds at times
Must be able to traverse and access all areas of the store
Prolonged periods sitting at a desk and working on a computer
Prolonged periods of standing

Company

Nouria

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Nouria is a multi-generational family convenience store operator, fuel distributor and car wash operator.

Funding

Current Stage
Late Stage

Leadership Team

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Tony El-Nemr
Owner
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Company data provided by crunchbase