Client Success Manager, Shopper & Retail Media jobs in United States
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Jun Group · 3 hours ago

Client Success Manager, Shopper & Retail Media

Jun Group is a technology company focused on empowering consumers and advertisers through intelligent advertising. They are seeking a Client Success Manager specializing in Shopper and Retail Media to manage retail media campaigns, ensuring execution while driving performance and revenue growth.

AdvertisingAdvertising PlatformsAppsBrand MarketingLogisticsMobileVideoVideo Streaming
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Growth Opportunities

Responsibilities

Serve as the primary client contact for shopper and retail media accounts, ensuring exceptional client service and long-term partnerships
Partner with Campaign Managers and Ad Operations to deliver high-performing retail media campaigns across DSPs, commerce platforms, and programmatic channels
Translate client goals into omnichannel campaign strategies that drive measurable sales and brand growth
Provide strategic performance updates with clear, actionable insights to optimize campaigns and maximize ROI
Collaborate with Sales to uncover upsell and cross-sell opportunities within shopper and retail media networks
Act as the bridge between clients, retailer partners, and internal teams, ensuring flawless execution and alignment
Maintain deep knowledge of client objectives, historical performance, and retail media best practices to strengthen relationships

Qualification

Digital media experienceRetail media platformsCampaign performance analysisDSP familiarityExcel proficiencyCuriosity about commerce trendsCommunicationCollaboration skillsDetail-oriented

Required

1+ years of experience in digital media, retail media, shopper marketing, or programmatic advertising
Familiarity with DSPs (The Trade Desk, DV360, Xandr), retail media platforms (Amazon Ads, Walmart Connect, Criteo, CitrusAd), and analytics tools
Skilled in campaign performance analysis, Excel, and reporting tools
Highly organized, detail-oriented, and confident managing multiple client accounts simultaneously
Excellent written and verbal communication skills, with the ability to handle client interactions with professionalism and ease, manage programs effectively, and deliver clear performance updates
Strong collaboration skills and ability to partner across sales, operations, and retail partnerships teams
Curiosity about commerce trends, retail data, and omnichannel advertising to continuously improve results

Benefits

Competitive salary + performance bonuses
Health, dental, and vision insurance, plus mental health resources
401(k) match and generous PTO
Hybrid work environment (NYC office)
Free lunch for onsite team members in NYC
Volunteer Opportunities
Opportunities for professional development in a high-growth ad tech company

Company

Jun Group

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Jun Group is a technology company that delivers intelligent, privacy-first advertising for brands, agencies, and publishers. It is a sub-organization of Verve.

Funding

Current Stage
Growth Stage
Total Funding
$33M
Key Investors
Halyard CapitalWestern Technology Investment
2024-06-18Acquired
2015-07-30Series A· $28M
2014-01-15Debt Financing· $2.5M

Leadership Team

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Mishel Alon
Chief Executive Officer
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Company data provided by crunchbase