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Penske Truck Leasing · 3 hours ago

Salesforce Business Analyst

Reading, PA, United States

Full-time

Onsite

Entry, Mid Level

2+ years exp

Penske Truck Leasing is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services. They are seeking a Salesforce Business Analyst to maintain the Salesforce.com system for the Contract Sales team, analyze data, and provide strategic insights for leadership.

Financial ServicesLeasingRental

H1B Sponsor Likely

Responsibilities

Provide Salesforce system administration support for Contract Sales

Work closely with cross functional teams to understand business processes, goals and gaps to implement solutions (e.g. automating and improving workflows, custom reporting, etc.) that address business needs

Provide end user support for Salesforce for Contract Sales, including responding to questions, system errors, system monitoring, and troubleshooting

Develop system strategies and implement enhancements while working with departments and third-party vendors to meet business needs

Manage the implementation, testing, and documentation of all new processes and applications

Support workflow configurations and enhancements to support process changes

Ensure the proper planning, coordination, and implementation of new programs and enhancements

Develop custom reports and dashboards

Maintain knowledge of Salesforce and other system developments through participation in user group activities, knowledge exchange, and other related activities

Review Salesforce release documentation to fully understand new capabilities and perform testing in sandbox environment to ensure current functionality continues to work properly

Identify risks and opportunities for the implementation of any new functionality and integrations with other systems

Maintain a repository for integration technical specification documents and other workflow documentation for new and existing integrations

Other projects and tasks as assigned by manager

Qualification

SalesforceDatabase managementProject ManagementMS OfficeAnalytical skillsProcess improvementQuality experienceInterpersonal skillsProblem-solving skillsTime managementWritten communicationCreative problem-solving

Required

2 – 5 years of experience with Salesforce and other business systems such as CRM, marketing automation and account management

Database management, specifically relational database expertise

Strong interpersonal skills and ability to work with cross-functional teams

Strong problem-solving skills including identification of root causes and plans for resolution

Strong time management, organizational and follow-up skills

Strong written and oral communication skills, including the ability to present project information to customers and all levels of management

Strong analytical skills: can understand complex data relationships and system technical requirements and also explain these things simply to others

Creative problem-solving skills and the ability to learn quickly

Advanced level proficiency with MS Office, specifically including Access, Excel and PowerPoint

Advanced in report writing, joining data & pivot tables

Knowledge of queries (SQL a plus)

Experience in documenting business process

Experience developing process improvement initiatives

Regular, predictable, full attendance is an essential function of the job

Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required

Preferred

Bachelor's degree preferred

Project Management experience and/or certifications preferred

Knowledge of programming languages a plus

Quality experience such as Lean, Six Sigma, CAP

Company

Penske Truck Leasing

Penske Truck Leasing is a transportation solutions company that offers truck leasing, rental, and logistics services.

Founded in 1969

Reading, Pennsylvania, USA

10001+ employees

https://www.pensketruckleasing.com

H1B Sponsorship

Penske Truck Leasing has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (57)

2024 (53)

2023 (49)

2022 (39)

2021 (17)

2020 (12)