Entry Level Collections Representative jobs in United States
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TEKsystems · 7 hours ago

Entry Level Collections Representative

TEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. They are seeking an Entry Level Collections Representative to manage early-stage collections through outbound and inbound calls while providing empathy and problem-solving support to members.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Call center production environment, auto-dialer making outbound calls, will receive in-bound calls
Early-stage collections (1-30 days late), 80-120+ calls per day
Being in early-stage collections does not affect a members credit score, their goal is to get someone out of collections before they go to Mid Stage or Late Stage Collections where it does affect their credit score
Provide empathy to members, problem solve, overcome objectives
Working effectively on each account and to collect on all accounts a member might have that are outstanding, collecting outstanding accounts
Department sends reports out to rank all counselors and how much they have collected during the month

Qualification

Communication skillsNegotiation skillsCall center experienceCustomer serviceProblem solvingEmpathyDeterminationFast-paced environment

Required

Communication skills
Navigating multiple systems
Ability to negotiate with members
Competitive environment, want someone determined to make things happen
Provide empathy to members, problem solve, overcome objectives
Entry level, some financial/collections experience if preferred
Call center experience does help to keep up with the fast-paced environment
Customer service, retail, hospitality, really anything someone can talk through and correlate to this position in collections and navigating through conversations
Personality and culture fit is everything, hard worker, competitive, able to speak clearly

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase