Engineer 3, Excellence in Operations jobs in United States
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Comcast · 16 hours ago

Engineer 3, Excellence in Operations

positionPlano, TX
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Comcast is the nation’s largest technology provider to small businesses and a leading service provider to the Enterprise market. The Engineer 3 role focuses on high-level customer-facing engineering support, particularly on Day 2 Service Assurance Support, requiring flexibility in work hours and a strong technical background in networking.

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H1B Sponsor Likelynote

Responsibilities

Hands-on SDWAN/IP router/switch/firewall/telephony customer premises equipment
Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services
Optimize the network and systems services and troubleshoot any network performance issues
Responsible for the service provision and monitoring of the network infrastructure to company standards
Works directly with customers to troubleshoot and resolve network issues
Is a technical point of contact for other internal engineers
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned

Qualification

FortinetCiscoJuniperLayer 2 technologiesLayer 3 technologiesNetwork MonitoringTechnical SupportNetwork OperationsRouting protocolsFirewall experienceCertificationsCommunication

Required

Must be flexible to work morning/mid-day/overnight shifts and weekends
Specific knowledge and 5 to 8 years' experience with Fortinet primarily but also Cisco and Juniper routers
Strong knowledge of internetworking designs and their applications and routing
Solid knowledge of Layer 2 and Layer 3 internetworking technologies
5 to 8 years' experience with protocols
Extensive Firewall experience with firewalls such as (Fortinet 60F/80F, Cisco ASA, Juniper SRX, Checkpoint NG etc.)
Extensive experience with Cisco switches and routers
Certifications such as (Fortinet Professional - required)
Bachelor's Degree
5-7 Years of Relevant Work Experience

Preferred

Fortinet Expert - preferred
CCNA
CCNP
CCIE

Benefits

Best-in-class Benefits

Company

Comcast

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Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
dateFounded in 1963
location
Philadelphia, Pennsylvania, USA
people-size10001+ employees
web-link
https://corporate.comcast.com

H1B Sponsorship

Comcast has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)

Funding

Current Stage
Public Company
Total Funding
$4.92B
Key Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M

Leadership Team

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Neil Smit
President and Chief Executive Officer
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Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
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Recent News

Mediagazer
Among media stocks in 2025, WBD surged 172%, Fox jumped 47.3%, Paramount Skydance rose 29%, Netflix was up just 5.7%, and Disney was up 2.25%; Comcast fell ~20% (The Hollywood Reporter)
2025-12-31
Benzinga.com
How Netflix, Paramount Sparked A $108 Billion Media War For Warner Bros. Discovery
2025-12-26
Sports Business Journal
Year in Review: Venue naming rights
2025-12-25
Company data provided by crunchbase