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National Association of Latino Healthcare Executives · 10 hours ago

Program Manager V

Oakland, CA

Full-time

Onsite

Director/Executive

The National Association of Latino Healthcare Executives is seeking a Program Manager V to manage large-scale programs with multiple workstreams and strategic business goals. The role involves leading program teams, monitoring compliance, managing risks, and ensuring stakeholder engagement to achieve program outcomes.

Health CareHospitalMedical

Responsibilities

Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams

Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others

Manages large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open ended time frame. Develops, analyzes, and manages highly complex program plans which include scope identification and management, schedule, inter-dependencies, and resource forecast. Manages and monitors the program financials of large-scale programs. Monitors program performance to ensure programs effectively deliver maximum long term value or benefit to the organization, and makes adjustments as needed in an uncertain environment where scope may be fluid. Leads program activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the program. Drives allocation of resources, establishes schedules, and task assignments to ensure established program management practices are in place. This role may perform project management duties in addition to program management responsibilities

Leads the work of large program teams by monitoring internal and external resources. Leads others in requesting and coordinating internal and/ or external resources based on the alignment of team member skills and program demands. Communicates a clear vision of program goals and objectives to the team. Delivers performance feedback to team members supervisors

Proactively monitors, identifies, and mitigates program risks, issues, and trigger events by developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate

Monitors adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and/or business line policies and procedures

Ensures the alignment, buy-in, engagement and support of diverse program stakeholders by building and maintaining relationships as well as communicating appropriately with internal customers, third party vendors, senior management, and business leaders; and clarifying accountability and authority across stakeholders. Identifies and works closely with key stakeholders based on their level of influence and decision making and ensures all appropriate stakeholders are represented and included. Provides insight to key stakeholders and program sponsors by developing program goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. program change management, communication) and facilitating decisions necessary for program delivery. Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering formal presentations, and providing reports to various senior audiences. Engages with senior stakeholders to identify long term value to the organization and define success

Reviews vendor performance levels and ensures service level agreements are met. Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. Participates in contract negotiations with vendors and reviews program invoices submitted by vendors for accuracy

Qualification

Program managementRisk managementStakeholder engagementVendor managementChange managementTeam collaborationCommunication skillsProblem solving

Required

Leads the work of large program teams by leading others in coordinating and monitoring internal and/or external resources

Proactively monitors, identifies, and mitigates program risks, issues, and trigger events by developing mitigation plans and strategies

Monitors compliance of program activities by ensuring program plans and team members adhere to relevant policies and procedures

Ensures the alignment, buy-in, engagement, and support of diverse program stakeholders

Reviews vendor performance levels, ensures service level agreements are met, and participates in contract negotiations with vendors

Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders

Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members

Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit

Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback

Models team collaboration within and across teams

Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies

Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results

Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals

Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others

Develops, analyzes, and manages highly complex program plans which include scope identification and management, schedule, inter-dependencies, and resource forecast

Manages and monitors the program financials of large-scale programs

Monitors program performance to ensure programs effectively deliver maximum long term value or benefit to the organization, and makes adjustments as needed in an uncertain environment where scope may be fluid

Leads program activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the program

Drives allocation of resources, establishes schedules, and task assignments to ensure established program management practices are in place

This role may perform project management duties in addition to program management responsibilities

Communicates a clear vision of program goals and objectives to the team

Delivers performance feedback to team members supervisors

Monitors adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and/or business line policies and procedures

Identifies and works closely with key stakeholders based on their level of influence and decision making and ensures all appropriate stakeholders are represented and included

Provides insight to key stakeholders and program sponsors by developing program goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. program change management, communication) and facilitating decisions necessary for program delivery

Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering formal presentations, and providing reports to various senior audiences

Engages with senior stakeholders to identify long term value to the organization and define success

Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate

Participates in contract negotiations with vendors and reviews program invoices submitted by vendors for accuracy