Cardinal Credit Union · 9 hours ago
Assistant Branch Manager
Ashtabula, Ohio
Full-time
Onsite
Entry, Mid Level
2+ years expCardinal Credit Union is seeking an Assistant Branch Manager to direct and coordinate the activities of the Loan Officers while supporting the Branch Manager in achieving financial and operational goals. The role involves resolving complex member issues, ensuring compliance with policies, and actively participating in the sales and service program.
BankingFinancial Services
Responsibilities
Assumes responsibility that all Loan Officers are performing and are in accordance with established polices and standards
Ensures that all security procedures are followed
Answers questions, solves problems, and assists with complex transaction and or sensitive member relations problems
Explains policies and procedures to members
Makes judgments for Loan Officers (within limits of authority) pertaining to polices that CCU has in place
Assists with account opening and or closing procedures
Oversees and monitors employee schedules
Assign and assist in all staff cross training in all areas of meeting the members and branch needs
Assumes responsibility for ensuring and effectively performing member service functions
Performs file maintenance and account changes as needed
Actively participates in Cardinal’s Superior Sales & Service Program
Meets MR Goals
Provides leadership and support
Keeps Management informed of area activities and of any significant problems
Provides suggestions for improved service or time saving ideas
Attends meetings as required
Performs other job-related duties as assigned
Qualification
Required
Two years to five years of similar or related experience
College degree preferred
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact
Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature
Work may involve motivating or influencing others
Fostering sound relationships with other entities (companies and/or individuals) becomes necessary
Company
Cardinal Credit Union
Cardinal Credit Union is a full-service financial cooperative serving Lake, Geauga, Cuyahoga, Ashtabula, Portage, Summit and Mahoning.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$2.69MKey Investors
Inclusiv
2025-03-03Grant· $2.69M
Leadership Team
Christine Blake
President / CEO
Lanny Berlingieri, CPA
Chief Financial Officer
Recent News
2025-10-30
2025-10-07
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