Element Care PACE · 13 hours ago
Medical Administrative Coordinator - Mandarin Speaking Preferred
Lowell, Massachusetts
Full-time
Onsite
Entry Level
2+ years expElement Care PACE is seeking a Medical Administrative Coordinator who will provide support for an Interdisciplinary team, primarily focusing on scheduling and managing appointments and transportation. The role emphasizes delivering excellent customer service while improving clinical operations through effective communication with team clinicians, patients, and external referrals.
Elder CareHealth CareHome Health CarePersonal HealthService Industry
Responsibilities
Schedules and confirms patient diagnostic appointments, surgeries and medical consultations with specialists as directed
Attends team meetings and participates in the coordination of participant care
Functions as the Transportation Driver Designee on the IDT and communicates all transportation needs and changes to the Transportation Liaisons
Maintains the master weekly appointment schedule and communicates the appointments with participants, caregivers and appropriate staff
Tracks receipt of returned office notes, test results, hospital documents and other pertinent documentation in the electronic medical record
Runs reports in EMR to ensure tasks and office notes are completed in a timely manner
Maintains all current and inactive participants’ charts as directed
Develops and maintains relationships with existing and new transportation providers and outside specialty offices
Works directly with transportation vendors to schedule rides to/from the ADH as well as outside medical appointments based on safety and efficiency
Conducts transportation quarterly audits to ensure compliance with CMS for successful surveys
Participates in Element Care Committees, as required, and communicates relative information back to the team
Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies
Verifies all demographic and insurance information with hospitals/specialty offices and makes changes as necessary
Brings organization and sense of calm to chaotic situations, as necessary, while maintaining standards
Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator
Performs other duties as required
Qualification
Required
High school degree or equivalent
Two years experience as a Secretary
Strong written and verbal communication skills
Ability to multi-task efficiently and effectively in a high pressure environment
Organizational skills, problem solving skills and ability to prioritize work
Possesses a strong commitment to team environment dynamics with the ability to work independently
Personally responsible to complete work in a timely and consistent manner
Strong computer skills
Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator
Preferred
Experience as a Medical Secretary
Certified in Medical Terminology
Electronic Medical Record experience
Covid vaccine
Mandarin speaking
Benefits
Excellent benefits
Company
Element Care PACE
We all want the best care for our loved ones, but getting that care can be frustrating to piece together on your own.
201-500 employees
H1B Sponsorship
Element Care PACE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageLeadership Team
Douglas Thompson
Chief Executive Officer
Calay Ip
Chief Operating Officer
Recent News
2025-12-17
2025-09-25
Company data provided by crunchbase