Apply on Employer Site

NYS Office of Information Technology Services · 3 hours ago

Business Systems Analyst 2 - 10327

New York, NY

Full-time

Onsite

Senior Level

7+ years exp

The NYS Office of Information Technology Services is seeking a Business Systems Analyst 2 to enhance business analysis projects for the Chamber and the Division of Budget. The role involves developing requirements, performing various analyses, creating documentation, and ensuring effective communication with stakeholders.

Cyber SecurityGovernmentInformation TechnologyIT Infrastructure

No H1B

Responsibilities

Perform standard business analysis activities and develop project artifacts, including elicitation, analysis, validation, and solution assessment

Be able to understand and illustrate the business need and current state of agency operations

Analyze current business processes and document requirements for future states

Create process models and update documentation for new and existing technologies

Create business requirements documents (BRD), functional requirements, non-functional requirements, user stories, use cases, wireframes and mockups, and business rules

Develop user acceptance criteria, work closely with the testing team to develop test cases, create user manuals, and document change requests

Stay updated on agency policies and provide excellent, ethical, and professional customer service

Seek creative approaches, take accountability, and collaborate effectively

Improve knowledge and skills by completing required training

Communicate effectively with project stakeholders and internal ITS team in both oral and written form

Work with team members to ensure work products are clear, consistent, and meet goals, while sharing knowledge

Supervise project management and business analysis staff

Other duties as assigned

Qualification

Business analysis techniquesRequirements elicitationSoftware development lifecycleTesting methodologiesSQLAgile methodologiesBusiness requirements documentsAnalytical skillsCommunicationProblem-solving skillsOrganizational skillsTeam collaboration

Required

Seven (7) years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders

An associate degree may substitute for two years of experience

A bachelor's degree may substitute for four years of experience

A master's degree may substitute for five years of experience

A doctorate may substitute for six years of experience

One (1) year of permanent, contingent permanent, or 55b/c service as a Business Systems Analyst 1

Ability to understand and adhere to project methodologies and standards

Ability to quickly learn new technologies and business processes

Experience creating user guides and training materials

Preferred

Minimum of 3-5 years of experience as a Business Analyst, with a focus on technical projects

Experience working with software development teams and a solid understanding of software development lifecycles (SDLC)

Experience working directly with clients, gathering requirements, and managing expectations

Experience in the public sector or with government agencies is preferred

Proficiency in requirements elicitation techniques (e.g., interviews, workshops, surveys, document analysis)

Strong ability to translate business needs into clear, concise, and testable technical requirements

Experience creating various types of requirements documents (e.g., business requirements documents, entity relationship diagrams, user stories, use cases, functional specifications, system requirements specifications)

Experience creating mockups, wireframes, and prototypes to visualize system functionality (Figma)

Familiarity with database concepts and SQL

Understanding of web technologies and architecture

Experience with testing methodologies and creating test plans/test cases

Familiarity with project management methodologies (e.g., Agile, Waterfall)

Proficiency in using business analysis tools (e.g., Azure DevOps, Jira, Visio)

Excellent communication (written and verbal) and interpersonal skills

Ability to effectively communicate technical concepts to non-technical audiences and vice versa

Strong analytical and problem-solving skills

Ability to work independently and as part of a team

Ability to effectively supervise staff and contribute to a positive team culture

Strong organizational and time management skills

Ability to manage multiple tasks and priorities simultaneously

Ability to build and maintain strong working relationships with both client agency staff and technical teams

Ability to facilitate meetings and workshops effectively

Strong attention to detail

Benefits

Holiday & Paid Time Off

Thirteen (13) paid holidays annually

Up to Thirteen (13) days of paid vacation leave annually

Up to Five (5) days of paid personal leave annually

Up to Thirteen (13) days of paid sick leave annually for PEF.

Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits

Eligible employees and dependents can pick from a variety of affordable health insurance programs

Family dental and vision benefits at no additional cost

Additional Benefits

New York State Employees’ Retirement System (ERS) Membership

NYS Deferred Compensation

Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds

Public Service Loan Forgiveness (PSLF)

And many more.

Company

NYS Office of Information Technology Services

New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.

Founded in 2012

Albany, New York, USA

5001-10000 employees