Columbus ยท 3 hours ago
Principal Technical Architect, D365 CE
United States
Full-time
Remote
Lead/Staff
10+ years expColumbus is looking for a Principal Technical Architect, D365 (CRM/CE) to join our growing team. This role involves collaborating with internal team members and key client stakeholders during all phases of project delivery, focusing on the Microsoft Dynamics 365 Customer Engagement platform and playing a critical role in various D365 CE and FO projects.
ConsultingInformation Technology
Hiring Manager
Meho Durakovic
Responsibilities
Drive discovery workshops with prospects and customers to demonstrate product capabilities and gather business requirements
Lead and participate in discovery analysis meetings with customers to understand current business processes
Serve as advocate for adherence to standards and best practice
Collaborate with sales team and project managers to define the roadmap and milestones for each project
On all assigned engagements the Solution Architect should own the proposed solution, work closely with all team members and remain engaged with the client
Understand the capabilities of the delivery team and provide design guidance and support as needed
Work with customers and internal teams on infrastructure architecture support
Provide and/or develop detailed design specifications
Craft RFP responses, architecture diagrams, risk/assumption logs, and value articulation (ROI, timeline, cost drivers)
Exhibit excellent verbal and written communication skills; with flexibility to work in a fast-paced, process-oriented environment
Implement and configure Dynamics CRM/CE per customer requirements
Mentor teams on ALM: Azure DevOps repos, pipelines, solution segmentation, automated testing, and deployment gates
Assist in software upgrades, including importing data, configuring forms and designing dashboards
Design and write workflows to streamline business processes
Write process documentation, user acceptance testing scripts and user manuals
Test software, communicate with (and sometimes manage) offshore development staff
Train and support CRM end users
Qualification
Required
10+ years of professional experience within a consultancy environment with proven Microsoft Dynamics 365 CRM experience
10+ years of experience as either a technical lead, technical architect or solution architect with Dynamics 365 CRM
5+ years of pre-sales experience
A minimum of 5 completed full implementations of Microsoft Dynamics 365 CRM
A minimum of 2 completed full implementations of Microsoft Dynamics 365 F&O/F&SCM
Proven implementation experience in regard to Dual Write integration
Extensive knowledge and understanding of the technical side of Dynamics 365 CE solutions
Design and optimize CE & F&O architecture, including data alignment, process harmonization, and extensibility patterns for both platforms
Lead integration and performance strategy, covering Dual-write orchestration, fit/gap analysis, trade-offs, and scalability
In-depth knowledge of the following modules: Sales, Service, Marketing, Social Engagement, USD, PSA, Field Service
Strong presentation skills leading to sales process such as shaping solution approaches, estimates, and delivery plans for pursuits; lead discovery, demos, and PoCs
Experience estimating projects, writing contracts, Statements of Work and work orders
Ability to successfully build relationships with clients at all levels within an organization
Advanced knowledge of enterprise software systems and enterprise cloud
Knowledge and experience of Enterprise Application Integration and architecture patterns
Willing to travel domestically up to 30%
Preferred
Microsoft Certified Professional qualifications
Experience with additional D365 CE modules (Customer Service, Field Service)
Experience with industry standard integration tools such as Scribe and eOne
Benefits
Health, Life, Dental and Vision Insurance
Short- and Long-Term Disability
Paid vacation
Sick leave
Holidays
401(k)
Company
Columbus
Columbus is a consultancy company helping organisations drive business value by defining, executing, and evolving their entire business.
1001-5000 employees
H1B Sponsorship
Columbus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2011-12-15Acquired
Company data provided by crunchbase