MSC Software · 3 hours ago
Key Accounts Executive
MSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. The Key Accounts Executive is responsible for driving sales growth by expanding relationships with existing customers and identifying cross-sell and upsell opportunities within key account locations, focusing on account management and strategic sales strategies.
AerospaceAutomotiveEnterprise SoftwareSoftware
Responsibilities
Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs
Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets
Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities
Lead the implementation of major company programs and initiatives within assigned accounts
Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations
Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting
Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up
Drive the setup and optimization of vending and VMI services at new or existing account locations
Collaborate with sales management to design competitive pricing strategies for non-contract customers
Monitor market trends, competitors, and emerging technologies to provide customers with forward-looking solutions
Prepare and submit timely, accurate sales reports that ensure alignment with management expectations
Secures and submits customer orders for processing utilizing ordering technology
Contribute to a culture of collaboration, innovation, and accountability that reflects company values
Participate in cross-functional projects and initiatives to support broader organizational goals
Qualification
Required
High school diploma or GED required
Strong technical aptitude with ability to read and analyze technical materials
Demonstrated ability to resolve problems, develop action plans, and drive results
Excellent communication, presentation, listening, and relationship-building skills
Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices
Strong organizational, time management, and basic math skills
High degree of integrity and ability to build long-term customer relationships
Reliable transportation, valid driver's license, and insurance as required by state law
Ability to work from a home office with personal computer and internet access
Capable of driving up to several hours per day to customer location(s) within an assigned territory or region
Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility
Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods)
Willingness to comply with customer safety and PPE protocols
This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”)
Preferred
2–4 year college degree preferred
2–3 years of outside direct sales/service experience preferred but not required
Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred
Industrial or manufacturing segment experience preferred
Benefits
Dynamic healthcare plans
Generous 401K and stock purchasing programs
Tuition reimbursement opportunities
Paid time away for holidays, vacations, and illness
Company
MSC Software
MSC Software develops simulation software technology that enables engineers to validate and optimize their designs using virtual prototypes.
Funding
Current Stage
Late StageTotal Funding
unknown2017-02-02Acquired
Recent News
2025-09-12
2025-03-31
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