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North Bay Children's Center · 12 hours ago

Community Engagement Manager

Novato, California

Full-time

Onsite

Entry, Mid Level

$70K/yr - $73K/yr

2+ years exp

North Bay Children's Center is seeking a dedicated and dynamic Community Engagement Manager to join their team. In this role, you will play a crucial part in attracting, recruiting, and marketing the agency’s mission to drive enrollment, staffing, and community support for educational programs.

Child CareEducationHealth CareNon ProfitSocial

Responsibilities

Recruitment Strategy Development: Design and implement effective recruitment strategies to attract a diverse pool of qualified candidates for enrollment, staffing and donors to our programs

Outreach and Engagement: Conduct outreach activities, including corporate engagement, attending fairs, educational expos, and community events, to promote NBCC opportunities and engage potential partnerships with prospective individuals and businesses

Sales: Through knowledge and sales techniques, generate interest in and build a pipeline of candidates. Ability to sale programs and work with donors

Data Management: Track leads, funnel prospective relationships to departments, and generate reports on enrollment metrics and trends

Collaboration: Work closely with the admissions team, academic departments, and marketing teams to align recruitment efforts with overall strategic goals

Follow-Up: Conduct regular follow-up with prospective applicants and partners within 24 hours to answer questions, address concerns, and encourage decisions

Training and Development: Participate in ongoing training to stay updated on industry trends, best practices in recruitment, and changes in educational programs or policies

Build Trust and Reliability: Trust is the cornerstone of any strong client relationship. Clients need to feel they can rely on you to deliver on your promises. This involves being realistic about what you can achieve and consistently meeting or exceeding expectations

Be Proactive: Do not wait for clients to come to you with issues or needs. Being proactive in sharing innovative ideas and strategies can position you as a valuable partner rather than just a service provider. By implementing these strategies, you can cultivate strong, positive relationships with your clients that not only enhance their experience but also contribute to NBCC business's long-term success

Foster Personal Connections: Creating a personal connection can help solidify relationships with clients. This might involve remembering personal details or milestones, which can make interactions feel more genuine and less transactional

Open Communication: Establishing clear and open lines of communication from the outset is crucial. This means not only sharing your professional opinions honestly but also ensuring that clients feel heard and valued. Regular updates and check-ins can help reinforce this transparency

Maintain a Positive Attitude: Your attitude can greatly influence how clients perceive you and our business. A calm, positive demeanor can instill confidence and encourage clients to engage more openly

Building Relationships: Responsible for creating and nurturing positive relationships with clients. This involves understanding their needs, preferences, and concerns to provide personalized service and support

Qualification

Recruitment experienceInterpersonal skillsOrganizational skillsMicrosoft Office SuiteEvent planningMarketing strategiesProactive approachCommunication skillsTeamwork

Required

Proven experience in recruitment, admissions, or marketing or sales, preferably in an educational setting but not required

Strong interpersonal and communication skills, with the ability to build rapport with diverse populations

Excellent organizational and multitasking abilities, with a keen attention to detail

Proficiency in using software such as Microsoft Office Suite

Events, event planning & hosting

Ability to work independently and as part of a team, demonstrating a proactive and results-oriented approach

Preferred

Familiarity with marketing strategies and social media platforms for outreach purposes is a plus. Canva, Facebook, Instagram and LinkedIn

Benefits

Competitive salary and benefits package.

Opportunities for professional development and career advancement.

A supportive and inclusive work environment that values diversity.

The chance to make a meaningful impact on the lives of students and the community.

Company

North Bay Children's Center

North Bay Children's Center (NBCC) provides high quality child care and early education programs that prepare children, the majority low-income, to succeed in school and life.

Founded in 1988

Novato, California, USA

51-200 employees