DCI Donor Services, Inc. · 15 hours ago
Hospital Case Manager
Santa Rosa, California
Full-time
Onsite
Entry, Mid Level
$85K/yr - $100K/yr
2+ years expDCI Donor Services, Inc. is dedicated to saving lives through organ and tissue donation. They are seeking a Hospital Case Manager to provide support for organ donation activities at Santa Rosa Memorial Hospital, ensuring excellent donor evaluation and management while collaborating with hospital personnel and donor families.
Health Care
Responsibilities
Provides extensive on call services to obtain authorization for organ and tissue donation. On-call responsibilities may be affected by increased donor activity, staffing shortages, etc. Facilitates the authorization process for potential organ and tissue donor families prior to, during and after death declaration
Evaluates potential donors. Assesses potential donor families, obtains appropriate authorization for donation, conducts Medical/Social History interview, and assists donor families through identification of potential end of life decisions, attending family meetings and providing donation information as needed. Responsible for medical management of donors prior to recovery activities. Directs the placement of anatomical gifts as necessary. Provides transplant surgeons with information necessary to determine appropriate recipients. Coordinates and assists in the surgical recovery of organs and perioperative management of the donor when necessary
Provides support to Hospital Development Coordinator, in the assigned facility, to identify formal and informal leaders, assesses their respective roles, degree of influence and needs. Works collaboratively with these leaders and utilizes their expertise to improve and promote donation. Assists in policy and procedure development. Functions as an expert clinical resource for the hospital regarding organ and tissue donation
Will visually assess donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient’s current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family advocate to the health care team as necessary. In the event of neurological deterioration and/or cardiac cessation, provides education to the potential donor family to include signs and symptoms of brain death, the process of diagnosing brain death, or cardiac cessation and withdrawal of support. As appropriate, discusses organ Family Care Coordinator and tissue donation opportunities with the potential donor family with the goal being to obtain authorization for donation
In the event the potential donor stabilizes and is no longer considered a potential organ donor, establishes an appropriate support system in collaboration with the health care staff, brings closure to the relationship with the family and returns if needed or requested
Provides appropriate information for the bereavement program to all potential organ and tissue donor families who wish to participate. As appropriate, provides a follow-up letter to donor families. Facilitates donor family and recipient communication in accordance with company policy and procedure
Performs other duties as assigned
Qualification
Required
RN/PA/Paramedic or related health care degree or licensure or BA/BS preferred and equivalent work experience
Two to four years' Healthcare experience with families, counseling, bereavement and/or crisis intervention
Valid driver license with ability to pass MVR underwriting requirements
Working knowledge of computers and basic data entry skills
Preferred
OPO experience
Acute care social worker experience strongly desired
Company
DCI Donor Services, Inc.
DCI Donor Services’ family of companies includes DCI Donor Service Tissue Bank and organ procurement organizations in California, New Mexico and Tennessee.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Teresa Thompson
Chief Financial Officer
Company data provided by crunchbase