Assistant General Manager jobs in United States
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Restore Hyper Wellness · 15 hours ago

Assistant General Manager

positionStamford, Connecticut
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date1+ years exp

Restore Hyper Wellness is the award-winning creator of Hyper Wellness®, delivering innovative therapies across more than 200 studios. The Assistant General Manager will support the General Manager in driving studio success, focusing on training, operations, and client experience while motivating the team to achieve excellence.

Health CareRetailWellness

Responsibilities

Deliver consistent, high-quality client service by modeling Restore’s hospitality standards
Support membership engagement, retention, and issue resolution to ensure positive client outcomes
Proactively de-escalate and resolve client concerns
Demonstrate in-depth knowledge of therapies, pricing, and compliance to coach staff on product expertise
Guide team members in sales strategies, membership promotion, and hospitality practices
Assist in KPI achievement by supporting studio sales, marketing, and operational initiatives
Partner with GM to set daily, weekly, and monthly goals for the team
Coach staff through feedback and recognition, ensuring accountability and growth
Ensure the studio is consistently clean, safe, and welcoming
Uphold brand standards across all aspects of facility presentation
Lead by example to foster a professional and client-first culture

Qualification

Management experienceSales successConflict resolutionCustomer serviceCommunication skillsMulti-taskingComputer proficiency

Required

Education: High School Diploma or equivalent (required)
Experience: 1+ year of management or supportive leadership experience (required)
Proven success in sales and team leadership
Strong de-escalation and conflict resolution skills
Exceptional communication skills (written and verbal)
Ability to multi-task and manage both client and staff needs
Intermediate computer proficiency
Flexibility to work evenings, weekends, and holidays as needed

Preferred

Experience: 4+ years of customer-facing experience (preferred)

Benefits

Wellness Perks: Complimentary and discounted Restore services.
Retirement: 401k plan with employer match after 12 months of employment
Compensation: Bonus opportunities on a monthly basis
Career Growth: Pathways to advance within Restore’s leadership structure.

Company

Restore Hyper Wellness

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Restore is The Hyper Wellness® Company that helps you feel better and do more of what you love with its proactive health & wellness services
dateFounded in 2015
location
Austin, Texas, USA
people-size201-500 employees
web-link
http://www.restore.com/

Funding

Current Stage
Growth Stage
Total Funding
$153.2M
Key Investors
General AtlanticLevel 5 Capital Partners
2024-09-19Acquired
2021-12-14Private Equity· $140M
2020-06-24Series B· $8M

Leadership Team

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Jeanne Chauvin
EA to CEO
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Benton Smith
Chief Operating Officer
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Recent News

PR Newswire
Crunch Fitness Announces Appointment of Chris Flowers, Former Deputy General Counsel of Restore Hyper Wellness, as General Counsel
2025-09-17
Benzinga.com
Experiential Retail Is Transforming American Malls With Pet Groomers And Doggy Daycare, IV Drips, And Specialty Grocers
2025-06-09
Business Wire
Restore Hyper Wellness Board of Directors Appoints Matt Vonderahe as Chief Executive Officer
2025-01-23
Company data provided by crunchbase