Gleaners Food Bank of Indiana · 9 hours ago
Grocery Pick-up Lead
Indianapolis, Indiana
Full-time
Onsite
Entry Level
1+ years expGleaners Food Bank of Indiana is the state’s largest hunger relief organization and one of the leading food banks in the Feeding America Network. The Grocery Pick-up Lead is responsible for orchestrating the fulfillment of direct custom orders through the Drive Thru Food Pantry program and leading volunteer groups of 20-40 people, ensuring accuracy, efficiency, and adherence to food safety standards.
CharityFood and BeverageNon ProfitSocial
Responsibilities
Work hands-on leading volunteers with neighbor ordering and order fulfillment to make Drive Thru Food Pantry orders ready for real-time distribution. Orders may include dry, refrigerated, and frozen products
Work with Volunteer team to plan for volunteer needs and create volunteer training to support
Be the first line of troubleshooting for volunteer issues during distributions
Treat all Neighbors and Volunteers with dignity, compassion, and respect
Responsible for setting up, leading, and tearing down Drive Thru Food Pantry distributions of 20+ items
Assist Supervisor in all operations as the distributions are multi-faceted and fast-paced
Use warehouse inventory management system and forklift to replenish and move products
Assist with weekly inventory counts as required
Manage and monitor daily inventory needs
Implement new technology created for fulfillment, understand and deploy for more accurate and efficient work activity
Log and communicate volunteer feedback to inform future software development
Assist Supervisor in developing training for volunteers and/or partners as well as developing new processes for DTFP
Collect and provide data, analysis, reports, and information as needed
Crosstrain with other field operations staff, serving as a resource to Home Delivery, Gleaners2Go, and/or other field operations as needed
Work safely and operate powered and manual warehouse equipment according to Gleaners and OSHA guidelines
Ensure compliance and adherence to all food safety guidelines according to GFB, Feeding America, AIB, USDA, ISDH and any other applicable processes or regulations for safe and sanitary production and storage of all products
Active participation in staff, departmental, board or board committee meetings as requested
All other duties as assigned
Qualification
Required
High School diploma/GED or equivalent experience
1-2 years of administrative/order entry and customer service experience preferred
Grocery retail experience preferred
Bilingual (Spanish) Strongly Preferred
Knowledgeable in Microsoft Excel, Word, and Outlook
Ability to train and lead a group of individuals
Strong organizational, interpersonal, and relationship management skills
Ability to perform basic math functions, to count accurately and maintain accurate records
Strong analytical thinking, problem-solving skills, and ability to think creatively
Strong problem-solving skills
Distinguish between case and pallet counts versus pallet weights as required, understand pallet numbers, inventory lots, and warehouse locations
ERP (Warehouse/Inventory Management System)
Forklift certification (or ability to be certified)
Detail oriented
Ability to work with people of diverse backgrounds
A commitment to full and visible participation as a hunger relief leader in the community
Experience with manual and electronic warehouse documentation tools including barcode hardware
Demonstrated ability to adapt to change and work in a fast-paced environment with multifaceted demands
Benefits
14 paid holidays
3 Paid Sick Leave Days
Federal Holidays
2 Volunteer Days & Birthday
Learning & Development Opportunities
Company paid vision, long-term disability, $50,000 life AD&D
Paid Life and Long-Term Disability Insurance
Maternal, parental & caregiver leave
On-site Gym
Wellness programs
403(b) Plan with up to 4% match
Monthly attendance bonus
Earn up to 10% incentive pay
Apparel allowance
Company
Gleaners Food Bank of Indiana
Gleaners Food Bank of Indiana is distributing food to hungry Hoosiers through a network of over 250 partner agencies.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.65MKey Investors
Indiana State Department of AgricultureThe Duke Energy Foundation
2023-07-19Grant· $0.64M
2023-07-12Grant· $0.01M
Leadership Team
Joe Slater
CFO/COO
Brianna Sutherland, MSW
Partner & Program Service Manager
Recent News
duke-energy.com
2025-03-11
Company data provided by crunchbase