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Koozie Group · 12 hours ago

Order Maintenance Representative

Fletcher, North Carolina

Full-time

Onsite

Entry Level

1+ years exp

Koozie Group is a promotional products company seeking an Order Maintenance Representative. The role involves reviewing customer purchase orders, entering them into the order management system, and making outbound calls to gather missing information to ensure a seamless order process.

ManufacturingMarketingRetail

Responsibilities

Entering new specialty account/category orders into the order management system

Making outbound calls to inform specialty customers of what may be missing from the order and what is needed to proceed, discuss and establish order processes. Partnering with Supply Chain and overseas supplier in placing orders for import product

Create & update documents such as; PCR’S (Product Change Requests) and sales agreements

Execute special projects & communications as needed as it relates to specialty accounts/categories

Qualification

Order management systemsCustomer serviceMicrosoft Office SuiteVerbal communicationWritten communicationMultitaskingProblem solvingOrganization skillsAttention to detailCollaboration