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Greylock Federal Credit Union · 4 hours ago

Teller

Pittsfield, MA

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Greylock Federal Credit Union is committed to supporting a diverse workforce that reflects the communities they serve. They are seeking a Teller to provide high-quality service and perform various member transactions while adhering to regulatory compliance and Credit Union policies.

BankingFinanceFinancial Services

Comp. & Benefits

Responsibilities

Performs any functions, within scope of authority and expertise to provide the highest level of service and responsiveness to the members served by the Credit Union while performing all duties in accordance with prescribed regulatory compliance guidelines and Credit Union policies and procedures

Accurately processes a variety of member transactions in accordance with cash handling procedures and policy (deposits, withdrawals, loan payments, check cashing, etc). Balances cash, work and ensures proper documentation is signed and stamped at end of day

Actively cross sells and provides information concerning Credit Union products and services in accordance with Credit Union policies

Promotes Branch business development and seeks to broaden member base

Responds to member inquiries and refers to Member Services for further action as needed

Adheres to branch security practices and guidelines (secures work station, keys, combinations, key-card and member information), and regulatory compliance

Accountable for organizing work station, inventorying cash/coin, requesting currency and hand counting upon receipt

Keeps abreast of ongoing changes, specific to job knowledge, through the use of comprehension exercises, questionnaires and the GOLD/BVS (Greylock Online Learning and Development) courses

Actively participates in all sales campaigns through the use of The Product Knowledge Center and in-branch coaching

Uses Greylock's principles of Relationship Decisioning

Promotes the Credit Union wherever and whenever possible

Encouraged to actively represent the Credit Union in local civic, community and professional organizations

Qualification

Cash handling experienceCustomer service skillsMicrosoft Office proficiencyOrganizational skillsInterpersonal skillsCommunication skillsProblem solving skillsAttention to detailTeam player

Required

High School diploma or its equivalent

Good organizational, interpersonal, communication, problem solving skills and attention to detail

Ability to efficiently and effectively service high a volume of transactions

Perform as a team player, displaying positive and professional attitude toward members and co-workers

Ability to use various types of office equipment, including office software, spreadsheet applications and adding machines and PC proficient in Microsoft Office

Ability to lift up to 25 pounds and stand for a long period of time