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Ciena Healthcare · 2 hours ago

Business Office Manager - The Laurels of DeKalb

Butler, IN

Full-time

Onsite

Mid, Senior Level

3+ years exp

Ciena Healthcare is seeking a Business Office Manager for The Laurels of DeKalb. The role involves directing the overall administrative, billing, accounting, and payroll functions of the Business Office, ensuring compliance with laws and regulations while managing patient accounts and office staff.

Health CareMedicalNursing and Residential CareRehabilitation

Responsibilities

Prepare daily bank deposit for the General Account and post to Point Click Care

Prepare daily bank deposit for the Resident Trust Account and post to Point Click Care

Distribute Petty Cash from Trust Account to Residents

Be prepared for State Survey regarding the Resident Trust Account and Notices of Non Coverage for Medicare Residents

Maintain Resident Trust Authorizations

Assist with Medicaid applications

Enter Level of Care Determinations in State System

Mailing private statements after reviewing

Making private collection calls on outstanding payments and enter notes in Point Click Care

Running eligibility checks in Point Click Care or appropriate website

Checking Consolidated Billing Invoices

Mailing notices of Medicare Non Coverage and Advance Beneficiary Notices

Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility

Make independent decisions when circumstances warrant such action

Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post-acute care facility

Implement and interpret the programs, goals, objectives, policies, and procedures of the department

Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation

Maintains professional working relationships with all associates, vendors, etc

Maintains confidentiality of all proprietary and/or confidential information

Understand and follow company policies including harassment and compliance procedures

Collaborates and works daily, weekly, monthly with the Corporate Business Team

Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, evaluate the need for referring delinquent accounts to collection agencies

Work closely with the Admission team on insurance verification and daily census

Maintain facility checkbook and reconcile checkbook regularly

Manage and oversee patient accounts

Recruit, select, hire, train, evaluate, counsel, and supervise the business office assistant

Effectively manage and operate within budget

Exhibit excellent customer service and a positive attitude towards patients

Demonstrate dependable, regular attendance

Concentrate and use reasoning skills and good judgment

Communicate and function productively on an interdisciplinary team

Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours

Read, write, speak, and understand the English language

Qualification

BillingCollection proceduresAccounts Receivable/Payable (AR/AP)Point Click CareLong Term Care experienceCustomer serviceProfessional relationshipsReasoning skillsEnglish language proficiencyTeam collaborationConfidentiality

Required

Experience and/or basic knowledge with billing and collection procedures, i.e. Medicare, Medicaid, Insurance and Private Insurance

AR/AP experience

Minimum of/equivalent experience

Two (3) years of office management experience

One (2) year in Long Term Care