City of Klamath Falls · 3 weeks ago
IT Systems Administrator or IT Senior Systems Administrator (DOQ)
Klamath Falls, OR
Full-time
Onsite
Mid, Senior Level
3+ years expThe City of Klamath Falls is seeking an IT Senior Systems Administrator to provide advanced technical support for the City’s applications and infrastructure. This role involves implementing and supporting core system architecture, maintaining high availability of computer systems, and ensuring compliance with security policies.
Government Administration
No H1B
U.S. Citizen Only
Responsibilities
Implements and supports the City’s core system architecture and infrastructure
Provides recommendations in the design, development, and prioritization of architecture that meets systems and networking infrastructure needs
Monitors, services and maintains high availability of a variety of computer hardware and software, including public safety and emergency 911 communications systems
Coordinates and prioritizes day-to-day proactive and urgent work assignments
Provides Tier 2 and Tier 3 end-user support for most applications and hardware issues and provides one-on-one and small group training
Remains current in their area of expertise by researching trends and industry best practices, and proposes changes and upgrades to system infrastructure, operating systems, and applications to ensure continuous operations, desired performance, and service
Establishes specifications, installation procedures, and administration and maintenance requirements of hardware platforms and operating systems
Works with City administration and staff to communicate and enforce security policies, system standards, and procedures to protect the City from security threats and ensure compliance with regulations and standards
Drives to various locations to support system and network infrastructure
Participates in on-site after-hour service windows for routine maintenance and system upgrades
Serves as a resource for system equipment purchases, upgrades, and emerging technologies
Researches and establishes standards for system and software upgrades to increase productivity and compatibility
Evaluates and updates system security software applications
Maintains system security, backups, and disaster recovery plan for all City systems
Administers testing of backups and disaster recovery plan to ensure integrity and validity
Establishes and implements protocols and procedural controls for operation of the networks and systems
Serves as a member of the IT Cybersecurity Team and part of the Cybersecurity Awareness training team; assists in developing and maintaining policies and procedures, provides security oversight and best practices
Administers industry standard relational databases, manages user authority, controls network user access, and ensures integrity of related databases and associated applications
Develops and maintains up-to-date documentation and standard operating procedures for assigned and related areas of responsibility
Contributes to the knowledge base to facilitate knowledge sharing
Analyzes and makes budget recommendations to align with the IT division’s strategic plan
Establishes supporting standards and policies to assure system compliance
Participates in projects and leads small to medium projects and activities related to computer systems and infrastructure upgrades
May manage and maintain public safety Criminal Justice Information Systems (CJIS) compliance
Coordinates system security both physical and logical; may serve as technical liaison between local agency and federal and state agencies
May audit the use of CJIS databases by other staff
May coordinate and oversee all technology related activities for public safety agency staff, and systems
Provides positive customer service through professional, courteous behavior and creative problem solving and helps foster an environment that embraces diversity, integrity, trust, and respect
Demonstrates regular, reliable and punctual attendance
Performs other duties as assigned that support the overall objective of the position
Qualification
Required
Bachelor's degree in computer science, management information systems, or related technical field, industry certification, and a minimum of 3 years of demonstrated work experience in systems administration or network administration
An equivalent combination of education and recent, relevant work experience (6 years total) may also be considered
Bachelor's degree in computer science, management information systems, or related technical field, industry certification, and a minimum of 5 years of demonstrated, progressively responsible work experience in systems and network administration
An equivalent combination of education and recent, relevant work experience (10 years total) may also be considered
Must obtain & maintain one of the following certifications within 30 days of hire: Microsoft 365 Certified Enterprise Administrator Expert, Microsoft Certified Windows Server Hybrid Administrator Associate, Microsoft Certified Identity and Access Administrator Associate, Microsoft 365 Certified Security Administrator Associate, VMware Certified Professional – Data Center Virtualization, AWS Certified SysOps Administrator - Associate certification, along with either CompTIA Network+, Cisco Systems CCNA, Juniper Networks JNCIA, or similar (ISC)² based certification
Requires in-depth knowledge and understanding of a range of computer systems and networking software and hardware and related technologies
Requires a well-developed understanding of client/server architecture, network infrastructure, relational databases, data security best practices, backup and recovery processes, troubleshooting, assessing performance, and performing updates and maintenance
Requires technical knowledge of local and wide area networks, network operations, connectivity between servers, and integration of data and telecommunications
Requires in-depth knowledge of Microsoft Active Directory, group policy, VMware, DNS, DHCP, and Microsoft Exchange
Requires working knowledge of the principles of the project management processes, and best practices for total quality
Requires well-developed human relations skills to conduct in-service type training and provide technical assistance to computer users and other customers
Requires proficient oral and written communication skills to document technical procedures, create training documentation, and communicate with non-technical individuals on technical matters
Requires the ability to carry out the objectives and duties of the position
Requires the ability to design and configure operating systems and networks
Requires the ability to analyze and assess computer system architecture and infrastructure requirements and determine cost-effective solutions
Requires the ability to assess and remedy system performance and troubleshoot and resolve hardware and software problems
Requires the ability to analyze data and evaluate the needs of users and develop creative solutions to address problems and needs
Requires the ability to balance and prioritize daily tasks, projects, and service requests in order to meet deadlines and adhere to schedules
Requires the ability to read, interpret and apply complex technical information including equipment specifications and schematics
Must be able to work efficiently in a highly organized manner, paying close attention to detail; must possess a high level of accountability and reliability
Must be able to maintain strict confidentiality
Must possess the ability to constructively manage job stress and interact professionally and effectively with others in the workplace
Must be able to maintain an acceptable driving record throughout employment and successfully complete a background investigation to the satisfaction of the City
Must be able to attend work as scheduled and when required
Requires ambulatory ability to move to various office, building, and computer room locations and to bend, stoop, crawl on an occasional basis and reach to install cables and equipment
Requires sufficient hand eye coordination and dexterity to make small component connections
Requires sufficient visual acuity to read technical documents and instructions and align small components
Requires sufficient auditory ability to carry on routine conversations
Requires the ability to lift, push, and pull objects of medium weight (less than 50 lbs.) on an occasional basis
Requires the ability to work in confined areas with noise variations, dust, and limited ventilation
Job offers are contingent upon the individual passing a pre-employment drug screen, criminal background, and having a clean driving record
Candidates must provide fingerprints and pass an Oregon State Police Criminal Justice Information Systems (CJIS) security background check to obtain and maintain CJIS Security Level 4 clearance, as well as complete training consistent with TSA and Airport-related security requirements
Preferred
Supervisory experience preferred
IT Systems Administrator - preferred
Benefits
Healthcare
Dental
Vision
Retirement
Deferred compensation plans
Flexible spending accounts
Life insurance
Long-term disability
Holidays
Vacation
Sick leave
Company
City of Klamath Falls
Klamath Falls, Oregon, is a healthy community with welcoming neighborhoods where citizens aspire to live, thrive, and enjoy the quality of life afforded by their surroundings, opportunities, and values.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase