Gainwell Technologies · 2 days ago
Idaho Provider Relation Consultant
Idaho, United States
Contract
Hybrid
Mid, Senior Level
$41K/yr - $58K/yr
6+ years expGainwell Technologies is a leader in healthcare solutions, seeking a Provider Relation Consultant to serve as the primary liaison between the company and the Idaho Medicaid provider community. This role involves building and maintaining relationships, delivering training, and resolving inquiries to ensure high-quality service delivery.
Health CareInformation Technology
Responsibilities
Seeks resolution to issues reported; educate, investigate, respond, and document inquiries from the provider community and State partners within response time standards
Actively promote communication with medical partners in outreach efforts
Develop, maintain, and deliver education materials to providers, Associations, internal and contract management staff in group and individual settings
Provides training in several venues: one on one, large provider group sessions, virtual meetings via TEAMS or Skype, community workshops and large presentation conferences
Understands the business of the client and related market dynamics; applies knowledge to ensure best practice procedures and continuous process improvement
Identifies issues and reviews, recommends, and implements modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions
Performs site visits to providers office in accordance with Service Level Agreements via remote conference tools and/or onsite
Investigates complex inquiries, identifies resolutions, provides support and response to internal and external customers via secure message, email, and verbal communication
Captures and documents all inquiries and responses within the system tool
Travel is required to present and participate in various locations of Healthcare conferences, town halls, training venues and onsite meetings
Qualification
Required
Highly motivated self-starter with six or more years of experience with business process, service delivery and improvement, preferably in an outsourcing environment
3+ years' experience working in healthcare industry and/or functional area
Strong Microsoft Office skills and experience working with business solutions software
Instructor level training and presentation delivery, experienced in developing and delivering training in large in-person and remote technology mediums
Proven experience with issue resolution focused on claims research, provider enrollment, requirement compliance and customer service
Ability to investigate complex inquiries while leveraging requirements to promote successful outcomes
Strong written and verbal communication skills
Strong organization and time management skills
Candidate must be physically located within the State of Idaho, within proximity to one of the Idaho Regions, Coeur d'Alene, Lewiston, Caldwell, Boise, Twin Falls, Pocatello or Idaho Falls
Benefits
Flexible vacation policy
401(k) employer match
Comprehensive health benefits
Educational assistance
Leadership and technical development academies
Company
Gainwell Technologies
Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.
10001+ employees
H1B Sponsorship
Gainwell Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (78)
2023 (56)
2022 (96)
2021 (33)
Funding
Current Stage
Late StageTotal Funding
$1M2023-06-06Grant· $1M
Leadership Team
Paul N. Saleh
President and Chief Executive Officer
Gary Call
Chief Medical Officer
Recent News
bloomberglaw.com
2025-12-12
GlobeNewswire
2025-12-11
Company data provided by crunchbase